Acoustitone PRO
Acoustitone MAX
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FAQ

Which Acoustitone™ hearing aid should I buy?

The Acoustitone™  PRO hearing aid is a professional model for mild to severe hearing loss. It has 2 channel tone control to decrease background noise, a directional microphone, and is aesthetically discreet and similar to behind-the-ear hearing aids costing hundreds or thousands or dollars more. The PRO has been tested and recommended by doctors and audiologists. The Acoustitone MAX™  hearing aid is a very basic hearing aid designed for those patients that need general amplification. It has a visible button receiver in the ear.  

How will I know if the Acoustitone™ brand of hearing aids will work for me?

Every person’s hearing loss will be different as is every person’s ability to rehabilitate their hearing loss with hearing aids.  Your satisfaction with hearing aids depends on the type and degree of your hearing loss and your expectations.  No hearing aid (even the most expensive ones) can restore normal hearing, and not everyone will benefit equally.  The only way to know how you will benefit will be to try them risk free.  Your satisfaction is guaranteed (see below). 

The vast majority of our customers are overwhelmingly satisfied with the Acoustitone™ brand of hearing aids and the return rate has been less than 5%.


Should I buy 1 or 2 hearing aids?

We have 2 ears for a reason. The brain processes hearing signals from both ears for improved clarity and a more balanced sound. You will be able to hear much better with 2 hearing aids, and your satisfaction with the hearing aids will be much higher. If you use only 1 hearing aid but have hearing loss in both ears, the brain has to process 2 different sound and clarity levels, which makes it more difficult to obtain a clear understanding of the sound signal.

What do you mean by “One-Size-Fits-All”?

The Acoustitone™  hearing aids come with 3 sizes of clear ear tubes / domes that connect the hearing aid to your ear. These have varying sizes designed to fit most adult ears.

What if the Acoustitone™  doesn’t fit my ear well?

If a more precise fit is desired or required, the Acoustitone™  PRO can be fit with a custom ear mold to the exact specifications of your ear. Simply take your Acoustitone™  hearing aid to a local audiologist or hearing aid dispenser to obtain a custom ear mold (the Acoustitone MAX™ cannot be custom fit). You may need the the results of an audiogram performed within the past 6 months by a licensed audiologist or a licensed hearing instrument dispenser.

Will the Acoustitone™  hearing aid cure the ringing in my ears?

The Acoustitone™  will not cure the ringing in your ears, but the ringing may become less noticeable when you are using the hearing aid.

What type of batteries do the Acoustitone™  hearing aids use?

The Acoustitone™  PRO uses size 13 batteries, while the Acoustitone MAX™ uses size A675 batteries.  Both sizes are readily available at most corner drug stores.

What is the warranty?

The Acoustitone™ is covered against defects in materials and workmanship for 90 days from the time you receive your order. If at our examination it is determined that the unit failed to work due to parts, materials or workmanship we will repair or replace it for free.

What is the return policy?

Your satisfaction is guaranteed.  If you are not satisfied with the Acoustitone™, you have 45 days after purchase to return it. The reason for this long trial period is that it often takes several weeks to get used to new hearing aids (even ones costing thousands of dollars!). If after trying them for 21 days you don't feel that the Acoustitone™ are the best hearing aids under $200, you may return them. You will receive a FULL REFUND of the purchase price. Return requests prior to trying the hearing aids for 21 days will incur a ten percent restocking fee. You will need a Return Merchandise Authorization (RMA) number prior to returning any products. Email support@MDHearingAid.com for details.

Is there a User Manual?

A copy of the User Manual comes with all hearing aids. Should you wish to review it prior to purchase, email us at support@MDHearingAid.com or you may obtain one from MDHearingAid, 917 W. Washington Blvd, Suite 202, Chicago, IL 60607.

Do I need a prescription or medical evaluation before buying an Acoustitone™?

Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. Children under the age of 18 are not eligible for a waiver. In accordance with good health practice, the US FDA recommends that a person with hearing loss have a medical evaluation by a licensed physician before purchasing any hearing aid. If you have or think you may have any of the following conditions you should consult a doctor prior to purchase:

  • Visible deformity of the ear
  • Fluid or drainage from the ear within the past 90 days
  • Sudden, rapidly progressing, or fluctuating hearing loss
  • Spells of acute or chronic dizziness
  • Hearing loss only on one side that worsened in the past 90 days
  • Ear canal blockage, a lasting ear infection or a plugged up fullness feeling
  • Excessive wax buildup, or a history of excessive wax buildup
  • Pain or discomfort in the ear
  • Ringing in one or both ears within last 90 days.



Our contact information

By email:

dr@MDHearingAid.com

By phone: 888-990-9592

To order by money order, please mail payment to MDHearingAid, Inc, 917 W. Washington Ave, Suite 202, Chicago IL 60607 along with a signed medical examination waiver (we can send a waiver by mail or email for you to sign).

Payment including shipping for Acoustitone™ PRO is $154.94 for 1 aid, $279.98 for 2 aids ($25 savings!). Payment including shipping for Acoustitone MAX™ is $94.94 for 1 aid, $169.98 for 2 aids ($15 savings!).  Sorry we do not accept personal checks at this time.  Please indicate which model of hearing aid you are ordering.