The Guide to Amazon Hearing Aids: Overview, Comparison, and Review

The Guide to Amazon Hearing Aids: Overview, Comparison, and Review

Are you searching for hearing aids on Amazon.com? You will certainly find many options. The problem is that many of the devices on Amazon aren’t real hearing aids. They’re just “sound amplifiers.” In other words, they won’t focus on the specific sound frequencies related to your hearing loss.

This doesn’t mean you can’t find excellent hearing aids on Amazon. You just need to know what to look for—and that’s why we wrote this guide. After reading this guide, you will learn how to tell the difference between cheap personal sound amplifier products and real hearing aids on Amazon. We will also review the best hearing aid options available on Amazon so you can effectively treat your hearing loss while saving thousands of dollars per ear.  

Please use these links to navigate the guide: 

Three Critical Considerations When Evaluating the Quality of an Amazon Hearing Aid

1. Can Amazon Sell Real Hearing Aids? How New OTC Hearing Aid Laws Opened the Door to Affordable Hearing Care

In August 2022, the U.S. Food and Drug Administration (FDA) issued a groundbreaking ruling on Over-the-Counter (OTC) hearing aids. The ruling set forth clear guidelines for OTC hearing aid manufacturers to meet FDA compliance. This important change allowed hearing aid manufacturers to begin offering their products for sale on popular e-commerce platforms like Amazon—in addition to selling their hearing aids at traditional retail outlets and drugstores without requiring an exam, prescription, or custom fitting by an audiologist. 

This FDA’s OTC hearing aid ruling marks a significant advancement for the hearing aid industry, primarily by making hearing aids more accessible and affordable to consumers. The ruling empowers quality hearing aid manufacturers to cut costs by thousands of dollars per ear. By cutting out the hearing clinic middleman, Americans on a limited budget can finally afford to treat their hearing loss with high-quality, FDA-registered hearing aids.

Because this regulation facilitates the sale of legitimate hearing aids on platforms like Amazon, it opens a new era of accessibility and convenience to hearing loss patients on a limited budget who can’t afford to spend thousands of dollars on conventional aids.

Read more about the FDA’s OTC hearing aid ruling here:

2. Determine if the Hearing Aids Are Real: Real Hearing Aids vs. Sound Amplifiers on Amazon

While many of the hearing aids on Amazon.com are nothing more than “sound amplifiers” (also called personal sound amplification products or PSAPs), you can indeed find real hearing aids in the search results. For example, MDHearing, Eargo, Sony, and Lexie sell quality, FDA-registered hearing aids on Amazon. 

Ultimately, the biggest difference between sound amplifiers and real hearing aids is the fact that sound amplifiers turn up the volume on all sound frequencies equally and hearing aids focus on increasing the volume of the specific sounds related to hearing loss. 

Therefore, sound amplifier devices won’t provide you with the hearing care you need. Instead, they will create a confusing jumble of noise without improving your hearing—especially when any background noises are present.

The problem is that amplifiers look similar to legitimate hearing aids, so going by the photo alone won’t be helpful. Even worse, there are many unethical sellers on Amazon that will try to make you believe they’re selling real hearing aids when they’re not. 

Here’s how to identify a fake hearing aid that is actually a just sound amplifier on Amazon:

  • Look for the term “amplifier” in the description: Before sellers can call a device a “hearing aid,” it needs to satisfy FDA regulations and achieve “FDA-registered” status. Devices that don’t achieve FDA-registered status need to be labeled as amplifiers by law. They could also be called sound amplifiers, hearing amplifiers, personal sound amplifiers, or PSAPs. Seeing the phrase "sound amplifier" in the description is a definite sign that it’s not a genuine hearing aid for treating hearing loss.

  • Beware of misleading language: Some unethical PSAP sellers will mix the word “hearing aid” with “amplifier” to deceive shoppers. If you see “hearing aid amplifiers” or “hearing amplifier aids,” these are not the real thing. 

  • Verify all “FDA-registered” claims: Don’t trust unknown brands, even if the listing states that it is an “FDA-registered hearing aid.” Instead, visit the manufacturer’s website to confirm that their FDA registration is current and accurate, or search the brand for yourself on the FDA registration website

  • Read customer reviews: Checking reviews from previous buyers on Amazon can also help identify dishonest sellers. Consistent negative feedback from customers is a strong indication to look for another seller. That being said, all hearing aids—even the most expensive and highest quality ones—will have negative reviews. 

  • Consider the price: A device priced at approximately $100 or less per aid is not likely to be a legitimate hearing aid. However, just because a device is expensive doesn't guarantee it is high quality or will leave you satisfied.

  • Look for a satisfaction guarantee: Never buy any hearing aid from anywhere if it does not come with a 100% money-back satisfaction policy. 

Examples of Sound Amplifiers to Avoid:

We found the following examples of “sound amplifier” hearing aids on Amazon. Notice how the product descriptions include the words “amplifier” or “personal sound enhancer.” The marketing for these PSAPs is confusing, but if you read the descriptions, it’s clear that they are not FDA-registered hearing aids. 

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The following are some of the sound amplifier companies selling devices on Amazon, but they are neither FDA-registered devices, nor are they hearing aids: 

  • Avantree AcuEar

  • Autiphon

  • Brefonak

  • Britzgo

  • MEDca

  • Mirasing

  • LIGINN

  • Voilala

  • DELLONA

  • Ez-Hear

  • NurdHong

Read more about real hearing aids versus sound amplifiers here:

Looking for real hearing aids on Amazon? All MDHearing products are medical-grade, FDA-registered hearing aids—and you can buy MDHearing aids on Amazon. 

3. Determine What Kind of Support and Hearing Care Services Come With the Hearing Aids: Is it Licensed U.S.-Based Support?

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After determining whether the Amazon hearing aids are “real,” it’s important to consider what kind of support and hearing care services come with the product. For example, MDHearing currently offers the highest levels of support and hearing care service, unlike most sold on Amazon. At no additional charge, MDHearing provides personalized advice from licensed hearing professionals, in addition to in-depth, U.S.-based customer service. 

MDHearing provides: 

  • Free online hearing test

  • Free phone consultations with a licensed audiologist or hearing instrument specialist

  • Free lifetime customer service via phone, email, web chat, or video chat from a team of carefully trained U.S.-based professionals 

  • For those who own the MDHearing VOLT MAX, remote adjustments are also possible based on the results of your professional audiogram. These programming adjustments are done via the internet, and they adhere to the same standards that hearing clinics use

Other hearing aid manufacturers on Amazon do not provide these same high levels of remote hearing care and customer service. Eargo is one exception because it will coordinate remote telehealth services for patients to speak with a hearing professional. However, unlike MDHearing, Eargo does not offer a remote consultation with a licensed audiologist.

Also Eargo, Sony, and Lexie do not allow you to send a professional hearing test result to their offices to adjust your hearing aids remotely. This makes MDHearing an interesting choice for customers who are seeking a legitimate alternative to the service and professional hearing care they receive from traditional in-person clinics. 

As for the sound amplifier brands on Amazon—such as Autiphon, Brefonak, MEDca, Ez-Hear, and others—they tend to offer no support at all. 

Comparison Table of Hearing Aids and PSAPs on Amazon

Here’s a comparison of the support and hearing care services from various hearing aid and PSAP manufacturers on Amazon:

Brand MDHearing Lexie Eargo SONY Brefonak LIGINN MEDca DELLONA
Price Range Per Pair
$297-$597
$799-$999
$1,890-$2,490
$999-$1299
$39-$189
$39-$45
$24-$249
$45-$59
Legitimate FDA-Registered Hearing Aid
Online Hearing Test 
Smartphone App Based Hearing Test
Audiologist Consultation Available
Lifetime Phone Support
Responsive U.S.-based Customer Support

In-house

Support located in South Africa

In-house

In-house

Unknown where support is located

Unknown where support is located

No support

Unknown where support is located
Audiologist-trained Support 
Unknown
Remote, Custom Adjustments Based on Audiogram

Review of the Best Hearing Aids on Amazon

Based on our research, the best FDA-registered hearing aids for sale on Amazon are MDHearing, Eargo, Sony, and Lexie Hearing Aids. In the following sections, we’ll provide an in-depth review of each of these brands and what they offer.

SONY Hearing Aids

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Image Source: electronics.sony.com

Sony sells FDA-registered hearing aids with great quality and performance. Here are Sony’s two most popular models available on Amazon:

Sony CRE-E10 Self-Fitting OTC Hearing Aid

Typically priced at $1299.99 a pair, the FDA-cleared Sony CRE-E10 (in-ear) Self-Fitting OTC Hearing Aid is a good match for most patients with mild to moderate hearing loss. The design features an earbud-like style with a number of features.

Here’s what you get with the Sony CRE-E10:

  • FDA-Registered Hearing Aids: These in-ear hearing aids meet FDA hearing aid requirements.

  • Rechargeable: These hearing aids feature rechargeable battery life with up to 26 hours of continuous use and a wireless charging case.

  • Digital Hearing Aid Technology: The CRE-E10 includes noise reduction technology and automatically adjusts to different sound environments.

  • Directional Microphones: Directional microphones for targeted listening provide improved sound quality when background noise is present.

  • Smartphone App Integration: The Sony Hearing Control app allows users to customize their hearing aids with a self-fitting test, control the volume, and adjust the sound settings through their smartphones.

  • No Satisfaction Guarantee Indicated: Only when customers buy from the Sony website is it clear that Sony offers a 30-day return policy. There is no indication that Amazon shoppers receive a satisfaction guarantee on Sony hearing aids.

User Reviews: The Sony CRE-E10 has received mixed reviews online. Some users praise the sound quality and ease of use, while others have experienced issues with connectivity and app functionality.

  • Negative: “Just when I got these dialed in, they started to recharge inconsistently. Yes, I carefully cleaned them and the charger connections and the lights showed charging, but when removed, one or the other or both plugs showed low charge remaining. Too expensive to chance the return window closing—any number of reviewers got caught short and therefore burned on this item. 30 days is a very short time for this product and of course, SONY is not of much help to you during warranty (if reviews are to be believed). Anyway, aside from the recharge situation, I was just getting these dialed in and they proved somewhat useful, but never ideal. If it were not for the charging failure/difficulty, I’d have accepted them for what they were with my needs.”John Luiten, November 8, 2023

  • Positive: “I have spent thousands on "professional" hearing aids. Every one of them had some major shortcomings. Behind the ear devices pick up more noise from behind than you want to listen to. Been looking for a system that actually uses the ear for picking up sound and transferring it to the canal. These Sony units certainly have fit the bill. A bit pricey, but they seem to work very well. I would have rated them higher, but the app could certainly be better. Additionally, the app uses ultrasound to communicate with the devices so there is no Bluetooth connectivity. There is also no real phone connection, so transitioning from a BT device to these will take some getting used to. You CANNOT answer your phone through these units, but you can hear the phone's speaker while putting it up against your ear. Not terrible but it will take some getting used to. All around, I am satisfied with these hearing aids even without the improvements that the devices could use.”James J. Khoury, March 10, 2024

Our Thoughts on the Sony CRE-E10: Sony’s reputation for quality audio products extends to their hearing aids. The CRE-E10 offers a sleek design and advanced features at a competitive price. However, potential buyers should consider the mixed user reviews and ensure they are comfortable with smartphone-based controls. Also, we recommend purchasing from Sony directly, since it’s not clear if they come with a satisfaction guarantee on Amazon. 

Sony CRE-C10 Self-Fitting OTC Hearing Aid

The Sony CRE-C10 Self-Fitting OTC Hearing Aid offers the same self-fitting and customization technology as the CRE-E10 but comes in a more compact design. Typically priced at $999.99, this hearing aid fits patients with mild to moderate hearing loss. Unlike the CRE-E10, these devices do not have rechargeable batteries. Instead, they use replaceable disposable batteries that provide up to 70 hours of continual use.

Here’s what you get with the Sony CRE-C10:

  • FDA-Registered Hearing Aids: These in-ear hearing aids meet FDA hearing aid requirements.

  • Disposable Batteries: The CRE-C10 uses traditional disposable batteries, offering up to 70 hours of continuous use. Disposable batteries create an additional expense and maintenance for the user.

  • Digital Hearing Aid Technology: These digital hearing aids include noise reduction technology and automatically adjust to different sound environments.

  • Directional Microphones: The CRE-C10 includes directional microphones for targeted listening and enhanced sound quality.

  • Smartphone App Integration: The Sony Hearing Control app allows users to customize their hearing aids with a self-fitting test, control the volume, and adjust the sound settings through their smartphone.

  • No Satisfaction Guarantee Indicated: Only when customers buy from the Sony website is it clear that Sony offers a 30-day return policy. There is no indication that Amazon shoppers receive a satisfaction guarantee on Sony hearing aids.

User Reviews: The Sony CRE-C10 has also received mixed reviews. Users appreciate the compact design and disposable battery life but have noted difficulties with the app and initial setup.

  • Negative: “I was extremely disappointed with this product. Not only was the tone very thin (even when I adjusted the tone control) but I found they amplified all the background noise to a level that made it even more difficult to hear the person who was speaking in front of me. I would not recommend these hearing aids at all.” –M. Fox, December 15, 2023

  • Neutral: Have used the Costco hearing aids for 2 years, decided to try these, and they are definitely an improvement. Noise magnified is a little better, speech remains a problem, these aids do not provide to differentiate spoken words, it fares better but not there yet. Will keep them and hope technology continues to improve and as research/production delivers a better product in a not too distant future.”Davidd, October 3, 2023

Our Thoughts on the Sony CRE-C10: The CRE-C10 provides a discreet and reliable option for those seeking high-quality OTC hearing aids. The extended battery life is a significant advantage, though the setup process and app functionality may require patience and technical comfort. Also, make sure to purchase these directly from Sony since it’s not clear that they provide a money-back guarantee on Amazon.

Final Impressions of Sony: Sony's OTC hearing aids are FDA-registered and offer advanced features and technology, making them a solid choice for those with mild to moderate hearing loss. However, as with any hearing aid, it's essential to consider user reviews and your personal comfort with in-ear hearing aids and smartphone-based controls before making a purchase.

MDHearing

MDHearing products are high-quality, high-tech, and highly-affordable FDA-registered hearing aids featuring some of the most advanced hearing aid technology on Amazon. 

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IMPORTANT: Please note that the most complete and current MDHearing offerings are available directly from the online store at MDHearing.com. For this reason, all of our MDHearing links go directly to the official MDHearing website instead of Amazon. 

MDHearing VOLT

Currently priced at $397 per pair, the MDHearing VOLT is an FDA-registered, behind-the-ear (BTE) hearing aid. This high-quality and highly-durable hearing aid was designed for patients with mild to moderate hearing loss, fitting 94% of patients with hearing loss.

The MDHearing VOLT offers four sound environment settings (quiet, social, noisy, restaurant) for clear listening in a variety of situations. Changing the sound environment settings is simple with an easy-to-press button on the device. There is also a volume dial that allows you to fine-tune your sound amplification levels.

Here are the features you get with the MDHearing VOLT:

  • FDA-registered hearing aids: These are FDA-registered hearing aids that meet the U.S. Food and Drug Administration's hearing aid requirements. 

  • Rechargeable: The MDHearing VOLT includes a rechargeable battery life that offers 20+ hours of listening, and an easy-to-use charging case.

  • Advanced digital hearing aid technology: The VOLT features advanced digital hearing aid technology to clarify the most important sounds—including noise reduction technology that makes it easier to listen to voices in noisy environments, and feedback reduction technology to minimize high-pitched whistling sounds.

  • Directional microphones: Each VOLT hearing aid includes two directional microphones for clearer, more targeted listening to conversations in noisy environments.

  • Small, discreet size: The VOLT is a small device that hides discreetly behind your ear so no one will notice you are wearing it.

  • Crisp, clear hearing for music, TV, and phone: The MDHearing VOLT offers a crisp, clear hearing experience while listening to music, watching television, or talking on the phone. 

  • Money-back guarantee: MDHearing products come with a 45-day money-back satisfaction guarantee. 

  • World-class customer support: MDHearing has been helping Americans with hearing loss for over a decade and a half. All MDHearing products feature lifetime support from our team of U.S.-based hearing professionals. 

User Reviews: Here’s what Amazon customers say about the MDHearing VOLT:

  • Positive: ”I have waited several weeks before writing a review for MD Hearing Aid Volt. After several weeks, I have been extremely pleased with this product. I have slight hearing loss in one ear and moderate loss in the other. I had purchased a hearing amplifier before hearing aids became available over the counter. From the moment I put the MD hearing aids on I realized what an amazing difference there was. I was hearing things that I didn't even know that I was missing. The hearing aids are well made and the controls are easy to master and provide a wide range of volume and programs for various situations. Also, the batteries are rechargeable and that is a real plus. After experimenting with several different types of earpieces I found one that works perfectly for me. I have been really pleased with these hearing aids and highly recommend them. Great over-the-counter hearing aid at a great price point. I am hearing things better than I have in years.” –Jim, September 25, 2023

  • Positive: Wow. Ordered this for my mom who lost one of her hearing aids. Mom loves them. They fit well. The instruction manual is very thorough. And goes through everything with clear instructions and great color photos to illustrate to you how things need to look. The hearing devices are completely rechargeable and comes with not just the charging cord but the Plug in too. We both are very impressed with the product. The Countess, June 11, 2023

Our thoughts on the MDHearing VOLT: The MDHearing VOLT was purposefully designed to be one of the highest-quality, affordable hearing aids on the market, and it offers several advantages over the other FDA-registered hearing aid options on Amazon reviewed in this guide. The most important advantage is the elevated service and telehealth care benefits that come with all MDHearing products.

MDHearing NEO XS

Currently priced at $397 per pair, the MDHearing NEO XS is designed to fit individuals with mild to moderate hearing loss. Featuring an ultra-compact design, the NEO XS is the smallest and most discreet hearing aid offered by MDHearing.

Here are the features you get with the MDHearing NEO XS:

  • Rechargeable: The NEO XS is rechargeable, offering more than a full waking day of use on a single charge. The portable charging case can recharge the hearing aids up to six times without needing to be plugged in.

  • Background Noise Reduction: The NEO XS's enhanced noise reduction feature filters out unwanted sounds, allowing you to focus on what's important and providing a clear listening experience.

  • Compact and Discreet Design: As a completely-in-the-canal (CIC) hearing aid, the NEO XS is worn inside the ear canal and designed to be virtually invisible.

  • Simple Controls: A push button on the device allows users to adjust the volume and four program settings (quiet, social, noisy, and restaurant) without needing a smartphone.

  • Comfortable Fit: The NEO XS includes flexible silicone domes in multiple sizes to ensure a comfortable and secure fit within the ear canal.

User Reviews: The NEO XS has received positive reviews for its discreet design, comfort, and ease of use. Here’s what users are saying about the NEO XS on Amazon:

  • Positive: “I really like the comfortable fit. They don't hurt my ears. The adjustable volume by push button on the back makes it very easy & fast to adjust the volume as needed. Best hearing aids I've ever owned.”Starbrite, March 19, 2024

  • Neutral: “Overall these have worked very well. Despite what you may have read in other reviews, there is a simple solution that the enclosed booklet does not address very well. If you are getting squealing feedback you are probably using the wrong domes. The Neo XS comes with three size of domes [...] the larger size dome included in the box mostly fixed the problem. A small adjustment I figured out was that if you push it in a bit more than comfortable and then pull it slightly out just a bit, it makes a better seal and stops the feedback from the outer microphone to the inner speaker that causes the problem. As I wore them over time, I now use them on volume level seven without any annoying feedback.” –Doc, April 19, 2024

Final thoughts on the MDHearing NEO XS: The NEO XS is an excellent choice for individuals seeking an extra-small,  discreet hearing aid that offers modern conveniences such as rechargeable batteries and advanced noise reduction technology. Its CIC design makes it nearly invisible while providing comfortable, all-day wear. Overall, it offers a great balance of features and value for those with mild to moderate hearing loss.

Final Impressions of MDHearing: We prefer MDHearing over the other options on Amazon because of the clinic-level of care from licensed audiologists—especially because MDHearing offers the same level of technology as other Amazon hearing aids at a lower price. Also, MDHearing honors its satisfaction guarantee if you buy from Amazon or directly from the MDHearing website. 

Lexie

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Image Source: lexiehearing.com

Lexie sells quality, FDA-registered hearing aids—and you should definitely consider their devices over the many sound amplifiers on Amazon. Here are Lexie’s two most popular models available online:

Lexie Lumen Self-Fitting OTC Hearing Aid

Typically priced at around $799 on Amazon, the FDA-registered Lexie Lumen is a behind-the-ear Self-Fitting OTC Hearing Aid that fits most patients with mild to moderate hearing loss. 

Here’s what you get with the Lexie Lumen:

  • FDA-Registered Hearing Aids: These behind-the-ear hearing aids meet FDA hearing aid requirements.

  • Disposable Batteries: These hearing aids feature disposable batteries that need to be replaced every couple of days.

  • Digital Hearing Aid Technology: These digital hearing aids include noise reduction technology and automatically adjust to different sound environments.

  • Directional Microphones: The Lumen includes directional microphones for targeted listening in noisy scenarios.

  • Smartphone App Integration: The Lexie Hearing app allows users to customize their hearing aids with an “auto-fit hearing test”, volume adjustments, and sound setting options through their smartphone.

  • No Satisfaction Guarantee: Lexie says it offers shoppers a 45-day risk-free trial period. However, we have found reviews from Amazon shoppers where Lexie denied the satisfaction guarantee because they purchased them on Amazon.

User Reviews: The Lexie Lumen has received a mix of positive and negative reviews:

  • Negative: “Downhill after the first week. The first week I could hear OK. After the first week, I had to continually change things around to try to get it to work. I’d like to return it and get my money back, but unfortunately, the company will not honor their 45-day agreement because I bought it from Amazon. I would not recommend buying hearing aids from Amazon... At this point it has been 41 days and I am out $900 because I purchased on Amazon. The brand Lexi came highly recommended by friends, however,  I’m not able to hear out of them and they’re too difficult for me to work.” –Angie Gianettino, October 29, 2022

  • Positive: ”These are relatively nice aids with reasonable frequency response (not as good at higher frequencies as some higher-end aids). They use 312 hearing aid batteries, and that is just the price of improved hearing. The hearing test is helpful in setting up the boost levels, a must if you aren't experienced at setting these levels. Once programmed, you can select on-the-fly from presets for various environments. These are designed to pick up sound best from the direction you are looking (helps in restaurants, etc.). You do need a smartphone or similar to get the best use from these. They are designed for mild to moderate hearing loss and work quite well in that application.” –Benediktson Computer, December 28, 2023

Our Thoughts on the Lexie Lumen: The Lumen offers a comfortable design and advanced features at a competitive price. Nevertheless, the mixed user reviews and lack of access to a Lexie audiologist means that customers will not achieve the same level of care as they would with a traditional hearing clinic or with another option like MDHearing, which offers its customers free access to its team of licensed professionals.

Lexie B2 Rechargeable OTC Hearing Aid Powered by Bose

Currently priced at around $999.99 on Amazon, the FDA-registered Lexie B2 (receiver-in-canal) Self-Fitting OTC Hearing Aid fits most patients with mild to moderate hearing loss. The design features a behind-the-ear style and some interesting features.

Here’s what you get with the Lexie B2:

  • FDA-Registered Hearing Aids: These receiver-in-canal hearing aids meet FDA hearing aid requirements.

  • Rechargeable Batteries: These hearing aids feature rechargeable lithium-ion batteries with up to 18 hours of continuous use on a single charge. The charging case takes about 3 hours to fully charge the hearing aids.

  • Digital Hearing Aid Technology: These digital hearing aids include noise reduction technology and automatically adjust to different sound environments.

  • Directional Microphones: The B2 includes directional microphones for targeted listening and enhanced sound quality.

  • Smartphone App Integration: The Lexie Hearing app allows users to customize their hearing aids with an “auto-fit hearing test”, volume adjustments, and sound setting options through their smartphone. The app also enables saving settings for different environments.

  • Phone Call Streaming for iPhone: The Lexie B2 allows hands-free phone call streaming for iPhone users, enhancing convenience. Note that it does not support streaming music or other media.

  • No Satisfaction Guarantee: Lexie says it offers shoppers a 45-day risk-free trial period. However, we have found reviews from Amazon shoppers where Lexie denied the satisfaction guarantee because they purchased them on Amazon.

User Reviews: The Lexie B2 has received the following reviews on Amazon:

  • Mixed Positive/Negative:I have had Phonak and COSTCO branded hearing aids in the past. They were fine but, frankly, I did not want to spend $1,300 or more for a replacement pair (my previous ones were nearly 10 years old). With the Bose name, I thought these would be a good alternative. And they are. The sound quality is very good and the fit is excellent… What I don't like, however, is the smartphone app which, in my case, is for my Android phone. To start with, after initially pairing, the app does not automatically connect to the hearing devices. You have to open the app and then turn on the devices. Only then will it connect to the app… once you close the app, it will not find and reconnect to the devices when you open it, say, to change the volume or mode. Nope. You have to power down the hearing aids, open the app, then turn the devices on again. This is very annoying when you're in a group setting or at a restaurant and want to make an adjustment. So, my criticism is the app, not the devices. But seen as a total product, Lexie has some work to do. The sooner they improve the app, the happier I will be and would move the rating to five stars.Peter B. LaPorte, December 13, 2023

  • Negative: Service is terrible. Excuse after excuse. Do not deal with this company… The connection to the application has to be redone each time it is used… High frequencies screech if the treble increases. A lot of crackling as well. Some noise reduction, but almost insignificant. My wires were too short and would fall out of the ear canal often, especially when chewing… So I called to ask for the #3 wires and needed to email a copy of the Amazon receipt for Lexie to process…  More than two weeks later - still no wires. I call back today and am told that it was not communicated to send the wires and that they could not find a phone # or email address for me… Buying through Amazon shortens the time you have from 45 Days to 37(?) days which makes the loss of more than two weeks too much… Finally, the service is not US-based — only sales. Very difficult to understand what they are saying with the terrible sound quality of their phones. At least they are polite.Florence Ryden, February 23, 2023

Our Thoughts on the Lexie B2: The collaboration with Bose adds an extra layer of audio quality to the Lexie B2. This hearing aid provides excellent sound, a comfortable fit, rechargeable batteries and the convenience of app-based customization. That being said, users are very much “on their own” when adjusting and setting up this hearing aid for their needs. 

Final Impressions of Lexie: Lexie is a good choice for hearing aids, but again, users will not have access to U.S-based support or audiologists when it comes to their hearing care. If you purchase them, consider buying directly from the website since their satisfaction guarantee may not apply to Amazon purchases. 

Eargo

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Image Source: eargo.com

Eargo sells quality, FDA-registered hearing aids—and shoppers should definitely consider these devices over the many sound amplifiers on Amazon. Here is some detailed information about Eargo hearing aids and the models available:

Eargo 6 Self-Fitting OTC Hearing Aid

Currently priced at $1,890 on Amazon, the FDA-registered Eargo 6 (in-ear) Self-Fitting OTC Hearing Aid fits most patients with mild to moderate hearing loss. The design features a difficult-to-detect, in-ear style and offers numerous advanced features.

Here’s what you get with the Eargo 6:

  • FDA-Registered Hearing Aids: These in-ear hearing aids meet FDA hearing aid requirements.

  • Rechargeable Batteries: These hearing aids feature rechargeable batteries with up to 16 hours of continuous use on a single charge. The charging case provides up to two additional full charges, making it convenient for travel and daily use.

  • Digital Hearing Aid Technology: These digital hearing aids include noise reduction technology and automatically adapt to different sound environments.

  • Water-Resistant: Eargo 6 hearing aids are water-resistant with an IPX7 rating, making them suitable for various environments and activities.

  • Comfortable and Discreet Design: The Eargo 6 hearing aids are designed to be comfortable and virtually invisible when worn.

  • Smartphone App Integration: The Eargo App offers technology to screen your hearing via the Sound Match feature or discreetly make in-ear adjustments right from your phone. 

  • Remote Support: Eargo provides ongoing support through licensed hearing professionals who can assist with adjustments and troubleshooting, but they do not offer care from an actual audiologist. 

  • Satisfaction Guarantee is not clear on Amazon: Eargo says it offers shoppers a risk-free trial period. However, it’s not clear that it applies to Amazon shoppers.

User Reviews: The Eargo 6 has received a mix of positive and negative reviews on Amazon:

  • Negative: “It is hard to believe that I just purchased this last year, as one of the two earpieces has already stopped working – and this for the second time…  I will not even be requesting a replacement this time, because of my general disappointment with how these things performed (or rather, underperformed)… In August of this year, I took a job as a full-time college professor, and started using the earpieces during my classes, but again, this was only a few days a week, and a few hours at a time. During that period, I became even more acutely aware of the product’s limited ability to help me hear questions from my students in the classroom. And then, a few weeks ago, the left earpiece stopped working again, for the second time. Even when both earpieces were working, I was annoyed by the fact that they have a tendency to move up into the ear canal, and I regularly found myself struggling (sometimes in a near panic mode) to get a hold of the tiny filament that would enable me to get the device out of my ear. I really regret making such an expensive purchase, given how terribly it failed me.”JRev3, November 22, 2023

  • Positive: “I bought the Eargo 6 because I was having a difficult time hearing the people I work with and my board of directors and they worked great for that. People who I struggled to understand now come through clearly in both individual settings and in meetings. I have not had equal success in other settings like restaurants or my car where you have a ton of outside noise. I've also been very impressed with Eargo's level of support. They provide help with the initial set-up and then a call with an audiologist that I found very helpful, she even provided a text number if I have additional questions or issues. I've only had my Eargos for about a month but so far I am very pleased.” –Randall Broderesen, March 22, 2023

Our Thoughts on the Eargo 6: The Eargo 6 offers a comfortable, discreet design and advanced features. However, the $1,890 price is extremely high, when the other hearing aid options in this guide are significantly more affordable while offering a similar performance level. Still, if you’re okay with spending more, we feel that Eargo is a solid choice.

Eargo 7 Self-Fitting OTC Hearing Aid

Currently priced at around $2,490 on Amazon, the FDA-registered Eargo 7 (in-ear) Self-Fitting OTC Hearing Aid fits most patients with mild to moderate hearing loss. The design features a comfortable in-ear style and offers numerous features.

Here’s what you get with the Eargo 7:

  • FDA-Registered Hearing Aids: These in-ear hearing aids meet FDA hearing aid requirements.

  • Rechargeable Batteries: These hearing aids feature rechargeable batteries with up to 16 hours of continuous use on a single charge. The charging case provides up to two additional full charges, making it convenient for travel and daily use.

  • Digital Hearing Aid Technology: Eargo 7 includes advanced noise reduction technology and Sound Adjust+ feature, which automatically adapts to various sound environments for improved speech clarity.

  • Water-Resistant: Eargo 7 hearing aids are rated IPX7, meaning they can withstand submersion in water up to one meter deep for 30 minutes, making them sweat-resistant and suitable for various activities.

  • Comfortable and Discreet Design: The Eargo 7 hearing aids are designed to be nearly invisible when worn, providing all-day comfort.

  • Smartphone App Integration: The Eargo app allows users to customize their hearing aids, control volume, and adjust sound settings. The Sound Match feature within the app enables users to perform a self-hearing test, ensuring personalized sound settings.

  • Lifetime Support: Eargo offers lifetime remote support from their hearing specialists, providing users with ongoing assistance and adjustments.

  • Satisfaction Guarantee is not clear on Amazon: Eargo says it offers shoppers a risk-free trial period. However, it’s not clear that it applies to Amazon shoppers.

User Reviews: The Eargo 7 has received a mix of positive and negative reviews on Amazon:

  • Mixed Positive/Negative: These are terrific hearing aids - except their battery life is an ongoing problem. I had tried an 'behind the ear' model from Jabra Enhanced, but found them too difficult to use due to the fact that I wear glasses. So - I got a pair of Eargo 7s. Great sound, virtually invisible. Initially, the battery life was 15-16 hours. Then, after around 9-10 months, the battery life on the left hearing aid suddenly dropped to 12 hours. Then, a few weeks later, 10 hours. I contacted customer support, and they had me do the 'deep clean and reboot the software' routine. No change. SO - they sent me a replacement left-sided device. Now, the RIGHT sided device has started to lose battery life. It's down to 12 hours. As another reviewer pointed out...that is simply not acceptable. Eargo needs to get this battery issue corrected. Spending 3K on new hearing aids once a year isn't an option.MRatner, April 29, 2024

  • Negative: A lot of money for less than 2 years use. Batteries started to last less and less, Called Eargo I was informed they couldn't be replaced.”  –Rob & Kim Briggs, April 15, 2024

Our Thoughts on the Eargo 7: Eargo’s reputation for providing quality hearing aids is well-deserved. The Eargo 7 offers a comfortable design and advanced features. The rechargeable batteries, water resistance, and customizable settings via the app make it a convenient choice, but the extremely high price could make them too expensive for many budgets. 

Final Impressions of Eargo: Because of the high price, and the lack of a clear return policy for Amazon shoppers, we recommend the other hearing aids on this list—especially because the other options are more affordable while offering a similar level of technology. 

Which Amazon Hearing Aids Do We Prefer? 

After reading this guide, you should have a clear picture of the various Amazon hearing aid options. You should also know how to determine which ones are real hearing aids and which ones are cheap sound amplifiers. Of course, of all the hearing aids on Amazon, we prefer MDHearing hearing aids—which you can purchase directly from us or buy from Amazon.

We can assure you that all MDHearing products are some of the highest-quality, FDA-registered hearing aids available online. Even better, MDHearing is a real company that offers responsive, lifetime U.S.-based customer support, consultations with a real audiologist, licensed and audiologist-trained support staff, and other services you’ll love! It’s our mission to provide you with the finest hearing care that you can receive from the privacy of your own home. At the end of the day, if you're not completely satisfied with your MDHearing hearing aid, you can return it within the 45-day trial.

Check out MDHearing's full line of FDA-registered, OTC hearing aids.
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