Your Ultimate Guide to the Top Clinic Hearing Aid Brands of 2024

Your Ultimate Guide to the Top Clinic Hearing Aid Brands of 2024

This Guide Provides Everything You Need to Know About the Leading Clinic Hearing Aid Brands. What Styles, Features, and Technology Do They Offer? How Much Do They Cost? How Are They Different? And What Do Customers Say About Them?

If your friends and family are constantly mumbling—or if going to noisy restaurants is frustrating because you can’t understand what anyone is saying—there’s a good chance you’re experiencing hearing loss. Fortunately, a hearing aid can treat hearing loss in most cases, and purchasing one may be a lot easier (and more affordable) than you think.

However, with so many hearing aid options available, how do you know where to start and which hearing aid is right for you? Should you purchase an $8,000 a pair of high-tech Signias, or would a $297 pair from MDHearing provide the same kind of treatment quality?

In this guide, we offer an excellent starting point in your mission to find the best hearing aids. Here you’ll find detailed descriptions of the top hearing aid brands found in clinics, so you can choose the right one based on your specific hearing needs, budget, and preferences. We also provide examples of real customer reviews for each brand, giving you a clearer understanding of what to expect. Finally, at the end of the guide, we give an honest review of our own hearing aids (from MDHearing) so you can see how our OTC hearing aids compare. 

But first, let’s set the stage by explaining the three types of hearing aids available (including Behind-the-Ear, Receiver-in-the-Canal, and In-the-Ear styles) and what makes them unique.

Please use the links below to easily navigate this comprehensive guide:

Hearing Aid Types

There are three main types of hearing aids commonly available today:

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Image Source: Oticon.com

1. Behind-the-Ear (BTE)

Behind-the-ear (BTE) hearing aids rest behind the outer part of your ear—with their components (microphones and receivers) housed in a casing behind the ear. A thin, clear tube connects the casing to a small tip or earmold that goes in your ear. The tube creates a channel for amplified sound to travel to your ear canal.

2. Receiver-in-the-Canal (RIC)

Receiver-in-the-canal (RIC) hearing aids have a similar appearance to BTE hearing aids, as their casings also sit behind the ear. The difference is that they use a thin wire to connect the hearing aid casing to a tiny speaker placed inside the ear. The speaker—known as the "receiver”—delivers sound directly in the hearing aid tip, inside the ear. 

3. In-the-Ear (ITE)

In-the-ear (ITE) hearing aids have all of their components within a single casing that inserts entirely in the ear. Some ITEs are large enough to be visible in the outer ear (sitting in the "bowl" of the ear). Others fit so deeply in the ear canal that they’re nearly invisible. These extra small ITEs are called ITCs (In-the-Canal) or CICs (Completely-in-the-Canal).

Top Hearing Aid Brands Found at Hearing Clinics

In the sections that follow, you’ll find essential information about each of the major hearing aid brands. There’s a lot here, so we recommend that you use the list of brands at the beginning of the article. Click on any of those links to skip to the brands that interest you most. 

Oticon Hearing Aids Overview

Image Source: Oticon.com

Oticon was established in Denmark in 1904. Today, it’s a recognized name in the hearing aid industry, particularly well-known for the quality and cutting-edge nature of its technology. For example, Oticon’s Velox platform incorporates advanced features like “BrainHearing” technology. This technology is said to improve speech understanding and reduce mental processing.

In 2024, Oticon introduced the Oticon Intent, its latest model featuring “user-intent sensors” which are supposed to read user behavior and adjust sound settings in a way that makes listening more natural across varying circumstances throughout the day.

Oticon Hearing Aid Features

Depending on the model, Oticon hearing aids come with various technologies:

  • BrainHearing Sound Processing: Designed to support natural sound processing, this feature is supposed to help the brain hear sounds more distinctly.

  • OpenSound Navigator: Helps reduce background noise and improves speech understanding in noisy environments.

  • Spatial Sound Software: Enhances the ability to identify and focus on important sounds.

  • Speech Rescue: Adjusts frequencies of certain speech sounds to match the user’s hearing loss profile, which Oticon claims achieves better clarity of voices.

  • Connectivity Features: Allows streaming from devices like smartphones, TVs, and Bluetooth-enabled gadgets.

  • App Connectivity: Many models can be controlled via a smartphone app, providing convenience and additional functionality.

  • 4D Sensor Technology: The Oticon Intent includes sensors that automatically adjust its settings based on user movement, conversation activity, and the surrounding environment.

  • Deep Neural Network 2.0 (DNN 2.0): Oticon claims that this technology enhances the hearing aid’s performance through better processing of diverse sound scenarios.

  • MoreSound Intelligence 3.0: Offers improved background noise reduction to help users in challenging listening situations.

  • Compatible with the Latest Connectivity Standards: The latest models support the latest connectivity standards, such as Bluetooth LE Audio and Auracast.

  • Enhanced Rechargeability: Provides up to 20 hours of use on a full charge. Quick charge options are also available.

Pricing and Availability

Oticon hearing aids are particularly expensive. With prices starting at approximately $3,000, they can go as high as $8,000 or more for advanced models. Also, customers need to purchase Oticon hearing aids through a licensed hearing care professional in a clinic. This requires in-person appointments for fittings and adjustments. 

Considering the average price of Oticon hearing aids—and the fact that they are only available from brick-and-mortar hearing clinics—purchasing them will involve time, hassle, and a significant amount of money. 

Oticon Reviews and Customer Feedback

Customer reviews for Oticon hearing aids are relatively mixed. Some customers showed dissatisfaction regarding the reliability of the devices and customer service was less than par. Other users praised their Oticons. Here are recent examples of Oticon reviews organized by negative and positive feedback.

Negative Feedback

Some customers say that they experienced problems that required frequent repairs or replacements:

  • Negative: “Bought my Oticon hearing aids in 2019. They had to be completely replaced 3 times..from 2019-2022. They stopped working every time. April 2022 was the last new set… fast forward 20 months and they are out again. 4 YEARS AND 2 MONTHS AND THIS WILL BE 4 PAIRS...Now this time they want me to pay for them to "refurbish" them at a cost of $600..These hearing aids are ticking time bombs of junk… FORGET about customer service from Oticon, they will not give me any answers to any questions… Keep saying it is ALL SELLERS RESPONSIBILITY… Are kidding??? You manufacture products but "pass the buck" when a problem arises...SAVE YOUR… TIME… MONEY...and SANITY...Buy another brand!!! You will be so happy and less headaches!!!” –Mark G., Consumer Affairs, Jan 17, 2024

  • Negative: “I have worn hearing aids for 7 years without problem. I just bought my new hearing aids and right after I tried them on they weren’t working. I was hearing static. My doctor told me to take them with me and see if I get used to it. I did not get used to it. I went back to the doctor and requested new hearing aids. Instead of getting me new hearing aids, the company repaired them. I am livid. I expect a product this expensive to come out of the box without needing repairs.” –Denise N, Consumer Affairs, Oct. 3, 2023

Positive Feedback

Despite the negative feedback above, these users were positive about their Oticon experience:

  • Positive: “Thank you for a service beyond what one can expect. An urgent situation required us to change the system and microphones. The review, offer, installation of the new equipment, and testing were all completely in line with expectations and agreements. Additionally, it was suggested where parts of the old equipment could be used, saving us money. Thank you for the excellent service and upgrade at no extra cost.” –Kenneth Höier, Trustpilot, May 5, 2023

  • Positive: “Oticon's customer service provides fantastic service. Very quick to respond and extremely accommodating.” –Bulder12, Trustpilot, Oct. 4, 2023

Pros and Cons of Oticon Hearing Aids

Pros

Cons

Wide range of models to suit various hearing care needs and style preferences

Must be purchased through a clinic, not available for direct purchase online

Compatible with mobile apps for easy control

High cost, with prices ranging from $3,000 to $8,000 per pair

Good connectivity options with other devices

Some compatibility issues reported with certain Android devices

Interesting features on the cutting edge of hearing aid processing technology

Given the mixed reviews and high cost, it's advisable to make sure your Oticon hearing aids come with a reliable customer satisfaction guarantee before making a purchase.

Signia Hearing Aids Overview

Image Source: Signia.com

As a company, Signia has an extremely long history. It was originally established over 140 years ago under Siemens, as a telegraph company. Today, the brand is part of WSAudiology, a Danish hearing aid conglomerate formed after a merger of Widex and Sivantos. 

Signia has a reputation for high-quality hearing aids and innovation. In fact, Signia recently improved its hearing aids lineup with more smartphone app features. According to Signia, these features help users adjust and customize their devices for better hearing experiences while reducing the need for countless hearing clinic visits. Signia is also known for its app offerings, reliable customer support, and the durability of its aids. Finally, the Signia Styletto won multiple style awards, such as the 2019 iF Gold Design Award and 2022 iF Design Award

Like most brands in this review, Signia provides all three types of hearing aids: Behind-the-Ear (BTE), Receiver-in-the-Canal (RIC), and In-the-Ear (ITE) models.

Signia Hearing Aid Features

Depending on the model, Signia hearing aids may come with some of the following features:

  • Smartphone App Control: Provides users with more control over their hearing aids. Signia offers various apps that target the unique needs of different users.

  • TV Connectivity Technology: Some Signia models allow live streaming of Dolby-Digital sound from your TV to the hearing aids.

  • Bluetooth Connectivity: Enables audio streaming from Bluetooth-enabled devices such as smartphones and tablets.

  • Acoustic-Motion Sensor Technology: According to Signia, this technology focused listening on the most important sounds for more precise and personalized hearing.

  • Own Voice Processing (OVN): Signia claims that this feature improves the natural sound of your own voice, which often suffers from distortions in hearing aids.

  • Mic Steering: Automatically directs the hearing aid microphones towards the most important sounds in the environment.

  • TeleCare: Allows technicians to make remote adjustments to your hearing aids via the internet, which can reduce the need for in-person clinic visits.

  • Hands-Free Microphone Technology: Lets users place their smartphones in a specific location—such as the other end of a table—to pick up sounds from a distance. This can be useful in noisy settings like restaurants.

  • Augmented Focus Technology: According to Signia, this technology separates the most important sounds in a room—such as the sounds from conversations and voices—from background noise. This is supposed to enhance speech clarity in conversations.

  • Spatial SpeechFocus: Adjusts the directional focus of your hearing aid microphones to improve speech clarity in noisy environments.

  • Dynamic Soundscape Processing 2.0: Signia says that this technology analyzes motion data to create a more realistic listening experience.

  • Acoustic Sensors: Signia claims that its “acoustic sensors” provide more accurate sound information to enhance the overall hearing experience.

  • StreamLine TV and Mic Accessories: These accessories provide sound streaming to your hearing aids from TVs and Bluetooth-connected.

Pricing and Availability

Most audiologists consider Signia hearing aids to be a premium product—and this means they also come with a high price tag. Entry-level models start at approximately $2,700 per pair, while more advanced models can cost up to $7,500 according to a quick internet search. 

Also, similar to other traditional hearing aid brands, purchasing Signia devices requires a visit to a hearing clinic for an evaluation and fitting. This is another reason why the overall cost is high, and depending on the provider, it can make the prices vary considerably—so make sure you shop around your town for the cheapest price if you're set on getting a pair of these aids.

Signia Reviews and Customer Feedback

While Signia hearing aids generally receive positive feedback, there are some mixed reviews regarding their reliability and customer service. Here are a few examples of customer reviews separated by negative and positive feedback:

Negative Feedback

Some customers have experienced problems with their Signias that require frequent repairs or replacements. We’ve also seen complaints about a lack of clear communication from the company regarding repairs, and difficulty in dealing with customer service:

  • Negative: “Poor reliability. Hearing aids have been sent in for repairs 1 to 2 times per year. Company tells me that is "normal". Hearing aids are replaced rather than repaired. Never find out what was wrong with them, but get large bill for repair. What other product do you get repaired that you get a large bill but never find out what was wrong. Must be cheaply made if they just recycle every time they are sent in.” –Terry L., Consumer Affairs, Aug. 4, 2023

  • Negative: “A very short time after purchase, the right aid went wrong and had to be returned to the factory. Way out of the '3 month return policy,' the left aid has also gone wrong. I was upset the first time and confused to be told by my optician that the right one was now better than when it was first supplied! I must hope the same applies to the left aid because I cannot get a trade-in for a better set of aids.” –Caroline Hampton, Trustpilot, Aug. 21, 2024

Positive Feedback

Many other users praise the sound quality, comfort, and advanced features of their Signias, including technology like Bluetooth connectivity, long-lasting batteries, and smartphone app control:

  • Positive: “Outstanding support from Signia Hearing UK... Full and patient support was given to establish that the problem related to my Android smartphone and not the Signia application. Great input into use of an older Apple iPhone as alternative microphone support.” –Victor, Trustpilot, May 21, 2024

  • Positive: “I own several models of Signia hearing aids, from Charge and Go to Pure, and find them exceptional for my SSD and tinnitus. I couldn't live without them, and using the Connexx Click Domes is so easy. Thank you, Signia, for making my life easier!” –Kenneth Ringwood, Trustpilot, Dec. 27, 2022

Pros and Cons of Signia Hearing Aids

Pros

Cons

Wide range of models, catering to various needs

High cost, with prices ranging from $2,700 to $6,500 per pair, making them a significant investment

Award-winning design, promoting comfort and user acceptance

Potential connectivity issues, particularly with Bluetooth functionality in some models

Long battery life, with models like the Motion Charge&Go SP X offering up to 61 hours of use

Limited accessibility, as Signia hearing aids require purchase through a clinic, which can complicate repairs and access

CROS solutions for single-sided deafness

Because of the mixed reviews and high cost, we recommend that you only purchase Signia hearing aids when they include a risk-free trial period and a full money-back guarantee. 

Starkey Hearing Aids Overview

Image Source: Starkey.com

Starkey is a well-established hearing aid manufacturer based in the United States. Founded in the late 1960s, the firm started as a small hearing aid repair shop in Minnesota—then it grew to design and sell its own hearing aids in the early 1970s. These days, Starkey sells its hearing aids in over 100 countries.

Starkey is also known for introducing several key innovations that are now standard offerings among hearing aid providers. These include:

  • Invisible-in-the-ear (IITE) hearing aids that fit deep inside the ear canal

  • Background noise reduction technology

  • The use of nanotechnology for improved water-resistance

Starkey provides a wide variety of hearing aid types and styles. These include Behind-the-Ear (BTE), Receiver-in-the-Canal (RIC), and In-the-Ear (ITE) models. 

Starkey Hearing Aid Features

Depending on the model and tech level of the aid, Starkey devices may features some of the following technologies:

  • Automatic Sound Adjustments: Automatically adjusts to different sound environments. This technology uses artificial intelligence to select the right sound settings according to changing sound conditions.

  • Bluetooth Compatibility through Surflink Adaptor: Allows hearing aids to stream sounds from Bluetooth devices like smartphones, TVs, and tablets. This tech uses the Surflink adaptor, which is an auxiliary device purchased separately.

  • Multiflex Tinnitus Relief: Provides soothing background sounds that Starkey claims will mask your tinnitus symptoms.

  • Rechargeable Batteries: Eliminates the need and hassle of disposable batteries.

  • Wind and Machine Noise Reduction: Minimizes interference from wind and background machinery and appliance noise.

  • Smartphone App Control: Some Starkey models can connect to a smartphone app for easier hearing aid adjustments.

  • Telehealth Service: Enables remote consultations with your hearing care specialist. This feature also includes an emergency medical care service.

  • Note-Taking and Translation Services: Converts the conversations you hear during the day into a stream of text that you can review later. This feature can also translate 27 different languages into English.

  • Find My Hearing Aid Feature: Helps locate misplaced hearing aids—a really important feature for many wearers!

  • Edge Mode for Challenging Environments: This feature uses AI technology to improve speech understanding in noisy settings.

  • Healthable Hearing Technology: Monitors physical activity and cognitive health. The technology includes step tracking and fall detection.

  • Integrated Sensors for Gesture Control: Allows users to change the settings on their hearing aids with basic gestures.

  • Voice-Activated Controls: Users can adjust settings using voice commands.

  • Advanced Feedback Cancellation: Reduces whistling and buzzing sounds.

  • Environmental Optimization: Automatically adjusts to different environments like theaters or restaurants for optimal hearing.

  • Immersive Music Enhancement: Special mode enhances the listening experience for music.

Pricing and Availability

Starkey offers a wide range of hearing aids that fit various budgets and needs. Prices start at approximately $2,000, up to $8,000 for high-tech versions. Prices can vary a lot depending on the clinic or the provider. These devices are only available from a clinic, so customers will need to endure the inconvenience and cost of in-person meetings for testing, fittings, and adjustments. 

Starkey Reviews and Customer Feedback

Like the other hearing aids in this guide, Starkey hearing aids receive mixed reviews. Some customers praise the sound quality, comfort, and advanced features, while others show their dissatisfaction with product reliability and customer service. We’ve organized some examples of user reviews based on positive and negative feedback.

Negative Feedback

Customers have criticized Starkey for frequent problems, such as needing multiple repairs or replacements and dissatisfaction with customer service response times:

  • Negative: “I got fitted with Starkey Evolve 1000 hearing aids. My previous pair to compare are 7-year-old Phonak that were re-programmed last year where I had purchased them. Listening to music in my car, there was some kind of audio distortion (continual buzz) going on with the Starkeys, so I switched back to my Phonak which now were proven to have superior clarity over my brand new Starkey. I am shocked in view of how both audiologists and online product reviews say how hearing aid technology continually advances. Well, definitely not in this case. My disappointment is of epic proportions.” –Kimla, Consumer Affairs, Nov. 28, 2023

  • Negative: “I'm not happy with Starkey. I've had four sets of hearing aids, and I'm very disappointed. One thing that they've done with the new ones that I have today is they took them in and made it so if it rains or I sweat, they won't go out of commission. But it seems like every other month, they're going back to the factory. They're back to Starkey to be worked on or to be replaced. It's on and on, and it's not a good situation. I thought I was buying top-of-the-line. I spent a lot of money on this stuff. My next hearing aids probably will not be Starkey [...] I would think they’d do a little better research on it before they put $8,000 hearing aids up that keep failing.” –Thomas, Consumer Affairs, Feb. 2, 2024

Positive Feedback

As for positive reviews, users appreciate the intuitive software, comfort, and enhanced hearing experience of Starkey aids. Some have noted significant improvements in understanding voices and the ease of use of their Starkey devices:

  • Positive: “I'm very happy with Starkey. The software is intuitive, and the hearing aids are really easy to use. I had no trouble getting used to them, and they're very comfortable. I even forget I have mine. Starkey is on the expensive side but worth it. It's made hearing easier. I was missing a lot of words, and it's nice to feel normal and be able to hear. All-around, it's been a good experience.” –Ben, Consumer Affairs, Dec. 13, 2023

  • Positive: “My mom got hearing aids from Starkey quite a while back and then, she got some other hearing aids but they didn't work as good as theirs. Starkey is very helpful and flexible. They're very good. My mom can hear a lot better. She couldn't communicate with her friends but now, she's able to. She can recharge the hearing aids and she doesn't have to use those batteries. It has saved her a lot of money.” –Sandra, Consumer Affairs, Nov. 5, 2023

Pros and Cons of Starkey Hearing Aids

Pros

Cons

Incorporates advanced tech such as AI features, tinnitus relief, fall detection, and language translation

Prices are expensive, ranging from approximately $2,000 to $8,000 per pair

Rechargeable models like Genesis AI offer up to 51 hours on a single charge

Smaller hearing aid models in the CIC and IIC styles don't support rechargeable batteries or Bluetooth

Noted for exceptional noise reduction capabilities

The Evolv AI and Genesis AI models use different apps and this may cause confusion for some customers

Models like Evolv AI have proven durable in tests

Certain users report difficulties reaching customer service and connectivity problems

Starkey hearing aids cannot be directly purchased online, which may limit the accessibility and convenience for some potential users.

Overall, Starkey hearing aids have many positive reviews, but there are also some negative experiences. Therefore, it's advisable to ensure a satisfaction guarantee when purchasing so you don’t find yourself investing a significant amount of money in a hearing that leaves you dissatisfied. 

Widex Hearing Aids Overview

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Image Source: Widex.com

Widex was founded in Denmark in 1956. With over 65 years of experience providing hearing aids to over 100 different countries, Widex is currently a part of the WSAudiology group. This means it's a sister company of Signia.

Today, Widex has a reputation for being a hearing aid technology innovator. The brand regularly introduces new, cutting-edge features, such as “ZeroDelay technology,” which improves the sound quality of Widex hearing aids. Widex provides Behind-the-Ear (BTE), Receiver-in-the-Canal (RIC), and In-the-Ear (ITE) models. 

Widex Hearing Aid Features

Depending on the model and style, Widex hearing aids may feature some of the following tech:

  • Water-Resistance: Offers increased durability to protect against rain and sweat, extending the life of the hearing aids.

  • Rechargeable Batteries: Eliminates the need for constant battery changes.

  • ZeroDelay Technology in Widex Moment Hearing Aids: Processes sound at a faster rate, minimizing the delay between the actual sounds and the sounds you hear through the hearing aid.

  • Smartphone App Compatibility: Allows users to adjust and personalize their hearing aid settings with a smartphone app without removing their hearing aids.

  • Widex Remote Care: Enables hearing aid specialists to remotely adjust your hearing aids.

  • Wireless Sound Streaming: Provides high-quality audio streaming from Bluetooth-enabled devices.

  • Innovative L-Shaped Design: The design of the Widex SmartRIC hearing aid is intended to place the microphones in a way that improves speech comprehension in noisy environments.

  • Wind and Touch Noise Reduction: Reduces extra noise from wind and handling.

  • Speech Enhancer: Improves the clarity of conversations by isolating and amplifying speech sounds.

  • Widex MySound with Artificial Intelligence: Follows your actions in different situations and uses AI to adjust your settings automatically in similar situations.

  • Widex TruAcoustics: Tailors your hearing aid settings to your unique hearing loss profile, delivering a more natural and authentic sound experience.

Pricing and Availability

The price of Widex hearing aids can change significantly, depending on the model and features requested. Entry-level pairs start at around $2,500, but these may lack newer technologies such as “ZeroDelay,” wireless streaming, and app compatibility. By contrast, premium models with these capabilities often cost more than $6,500 a pair. Also, customers have to purchase Widex hearing aids from a hearing clinic, where the brick-and-mortar store, full time staff—and the cost of hearing tests and fittings—leads to a higher hearing aid costs and the potential for price variations depending on the clinic.

Widex Reviews and Customer Feedback

Widex customers have left a mix of positive and negative reviews across the internet. Here are some examples of recent Widex reviews:

Negative Feedback

Some users have shown their disapproval of the reliability and effectiveness of Widex, particularly with regard to Bluetooth connectivity problems and battery life:

  • Negative: “My Widex hearing aids replaced my Phonaks, which were several years old. They are very difficult to get into the charging port and only hold a charge for 8-9 hrs. I was talked into them by Advanced Audio in Omaha. They have never been able to pick up low voices or TV. Try another Brand & office.” –Daniel G., Consumer Affairs, Jan. 8, 2024

  • Negative: “Widex non-Bluetooth, Bluetooth hearing aids. Having spent the better part of 4k purchasing top of the range Widex Moment Bluetooth hearing aids, imagine my horror when discovering they are not Bluetooth compatible at all. That's correct the Bluetooth hearing aids that are not Bluetooth compatible, you couldn't make that up. I use ITE (in The Ear) hearing aids and apparently Bluetooth is only available in Behind The Ear aids. I defy anyone to read over their website advertising and show where this fact is made clear. The sound quality of Widex is exceptional but somehow I feel totally cheated by not having the benefit of Bluetooth connection especially as I had made this a priority when ordering.” –Peter Meldrum, Trust Pilot, June 30, 2023

Positive Feedback

Other customers like the improved sound quality and comfort of Widex aids, including as it relates to hearing sounds in noisy environments:

  • Positive: “Recommended by my audiologist. I was looking for a quality hearing aid that has an additional bit of kit that would allow me to tune in to conversations in a noisy environment. I can now put my “hearing assist” on the table when I’m at, for instance, in a pub quiz, it meant that I could hear my teammates but not the background noise in the pub. Not cheap but worth it.” –Helen Bunter, Trust Pilot,  Jan. 31, 2024

  • Neutral: “On the good side. The device is comfortable and does make high-pitched sounds more available (sometimes too much so). I was hoping these would help with conversation in restaurants. Unfortunately, hardly at all.”John, Consumer Affairs, March 5, 2024

Pros and Cons of Widex Hearing Aids

Based on online reviews, here is what we’re seeing about the pros and cons of Widex:

Pros

Cons

The Widex Moment includes PureSound technology, designed to deliver more natural sounds through faster sound processing.

Prices for Widex hearing aids can range from $2,500 to $6,500 per pair, which is prohibitively high for many customers. 

Certain models, like the Widex Moment, offer rechargeable options with up to 37 hours on a single charge.

Purchasing Widex hearing aids requires multiple in-person appointments with an audiologist or specialist at a hearing clinic, which adds to the overall cost and inconvenience.

Widex hearing aids are accessible through various hearing clinics across the United States.

Some users might find the warranty and support options limited compared to other brands, which could affect long-term satisfaction and usability.

Offers a wide range of models and styles for mild to severe hearing loss, including behind-the-ear and completely-in-canal types.

Widex hearing aids cannot be directly purchased online, which may limit the accessibility and convenience for some potential users.

The Widex Moment uses AI to learn user preferences in different environments, which can enhance personalization and listening quality.

Widex offers Bluetooth streaming, but some users have experienced connectivity problems.

Since Widex customers are reporting both positive and negative experiences online, we suggest that you only purchase Widex when they come with a risk-free trial period and a 100% money-back guarantee. This ensures that you don’t spend too much money on a hearing aid that doesn’t satisfy your needs. 

Unitron Hearing Aids Overview

Image Source: Unitron.com

Unitron was founded in 1964. Initially, the company manufactured hearing aids in Newfoundland, Canada. Today, Unitron is a part of Sonova Holding AG, a Switzerland-based conglomerate that’s one of the world's largest hearing aid manufacturers in the world. Sonova also owns the Phonak brand (see Phonak Section). Early on, Unitron helped develop some of the first types of digital hearing aid technology.

According to this history of Unitron, the company helped develop the following technologies: 

  • Protection from sudden loud noises (AntiShockTM)

  • Clear phone conversations in both ears (binaural phone)

  • Improved speech intelligibility in noisy environments (SmartFocusTM)

  • 360-degree speech detection and awareness in all settings (SpeechZoneTM 2)

It’s also worth mentioning that Unitron provides such a wide range of hearing aid styles and configurations that it can be challenging for consumers to fully understand the available options. These include both basic models with essential features and advanced models equipped with the latest hearing aid technology. 

To make sense of the many choices Unitron offers, it helps to consider the company's "Performance Levels, which show the various technology tiers available:

Performance Level

Features

Level 500

Enhances listening in quiet environments.

Level 600

Improves speech understanding in normal conditions.

Level 700

Provides better front-facing directional microphones, helping users better understand speech in noisy places.

Level 800

Helps users know where speech sounds are coming from, aiding in hearing in noisy environments, and offers improved music listening.

Level Pro

Includes the latest Unitron technology for the best sound quality, directional listening, and enhanced speech understanding in both quiet and noisy situations.

Like the other companies in this article, Unitron offers all three major types of hearing aid styles—including BTE, RIC, and ITE models. Most hearing clinics carrying Unitron products will only have a limited selection of styles on display.

Unitron Hearing Aid Features

Depending on the style and performance level, Unitron hearing aids may include the following technologies:

  • Antishock features: Protects against sudden loud noises.

  • Automatic Adaption Manager: Increases the hearing aid amplification slowly over time to help users get used to wearing hearing aids.

  • Binaural phone technology: Streams phone audio into both ears wirelessly for stereo listening during calls.

  • Frequency compression technology: Converts certain sound frequencies into frequencies that are easier for the ear to perceive—a feature that is particularly useful for individuals with profound hearing loss at specific frequencies.

  • “Log It All Remote Plus App”: Records all hearing aid sounds for later review of hearing experiences.

  • Rechargeable batteries: Eliminates the need for spare batteries and frequent battery changes.

  • “SoundCore” technology: Offers features for clearer speech sounds in noise, better spatial awareness, and a more natural listening experience.

  • Bluetooth Connectivity: Bluetooth technology that allows for easy streaming from devices.

  • Customizable Listening Environments: Provides multiple listening environments for different sound scenarios.

  • SpeechPro Technology: Advanced speech recognition for improving the clarity of voices in noisy spaces.

  • SpeechPro Technology: The Moxi All Pro includes advanced speech recognition technology, aiding users in understanding speech from various directions in noisy environments.

  • AutoFocus 360: Available in Vivante and Blu hearing aids, this feature improves speech understanding by amplifying speech from all directions while reducing unwanted noise.

  • Tap Control: Allows users to manage calls and streaming with a double tap on the ear.

  • Tinnitus Masker: Masks tinnitus to help alleviate symptoms.

Pricing and Availability

In addition to its very expensive models, which can cost as much as $6,000 a pair, Unitron also offers more budget-friendly hearing aids starting at around $2,000 a pair. As for availability, Unitron hearing aids are sold exclusively through hearing clinics, requiring in-person tests and fittings, and prices can vary by clinic.

Unitron Reviews and Customer Feedback

Unitron has a good reputation in the hearing care industry. However, there are customer reports of excellent experiences—as well as reports of defective hearing aids and less-than-ideal customer service. Here are some typical reviews from Unitron users organized by positive and negative experiences:

Negative Reviews

In the negative reviews, customers talk about Bluetooth connectivity not working, and challenges getting warranty coverage when asking to repair defects: 

  • Negative: “My husband bought this brand of hearing aid all he has had is trouble with them constantly being sent out to be fixed, 3 year warranty is up and not paying $500.00 for 1 year extended warranty, should be ashamed for charging this much for a warranty, now aid is broke again and price will be $295.00 to fix, to anyone out there shop first DO NOT purchase this brand." –Debbie, Consumer Affairs, May 9, 2024

  • Negative: “When I first got mine, they were awesome. I was able to pair them to Bluetooth and hear sites on my phone in the hearing aids. Suddenly, the app would not pair. Now when I go on the app, it will not even recognize the aids. I loved it at first when I got them. Now, NOT!! Does anybody know if they have a troubleshooting site or a real person to talk to in order to fix this? UGH!!” –Danny T., ConsumerAdvocate.org, Sept. 19, 2023

Positive Reviews

In the positive reviews, customers praise Unitron’s Bluetooth streaming features, hands-free talking, and Unitron’s “amazing” improvements in sound quality: 

  • Positive: "I have had mine for 1 year now and would not be without them. I bought the bottom-of-the-line Moxi Move R3. I get up at 6:00 in the morning and never take them off. if up till 2: A.M. They beep me to recharge them. I have a $200.00 cell phone and they Bluetooth to it just fine. My car connects to the cellphone and It is hands-free talking while I drive!!! I may look into upgrading the software on what I have? IT IS AMAZING WHAT I HEAR WITH MY HEARING AIDS. I have had friends with perfect hearing try them and say the sound they make is better their own...." –Charles M., Consumer Affairs, Jan. 24, 2023

  • Positive: "I got my first Unitron BTE hearing aid in 2007 for the right ear and one for the left ear the following year. I have been using them for the past 15-16 years without any problems from day one. Maybe I have to replace them, but if they work, why change. Am I one of the lucky users?" –Cilliers V., Consumer Affairs, June 4, 2022

Pros and Cons of Unitron

Here are the pros and cons for Unitron based on customer feedback:

Pros

Cons

Unitron's flexible trial periods allow for real-life testing of hearing aids. During the trial period, users can upgrade technology levels and pay only the difference in price for the added tech.

The cost of higher-end Unitron models can go as high as $6,000 a pair, which might be expensive for some users.

The Moxi and Stride lines have won Red Dot design awards for their aesthetics and comfort.

Unitron devices are not available directly to consumers. They require a visit to a hearing professional or hearing clinic, which affects convenience and price transparency.

With five “performance levels” available, Unitron hearing aids can be tailored to fit various hearing needs and preferences.

For those with single-sided deafness, Unitron does not currently offer a CROS (Contralateral Routing of Signals) hearing aid solution.

Unitron hearing aids offer interesting connectivity features, including tap control for easy phone call management and audio streaming from Bluetooth-connected devices.

The Unitron website offers so many styles and options to choose from that it is difficult to navigate. In this respect, Unitron customers definitely need an experienced hearing care specialist to help them select the best hearing aid for their needs.

While it's clear that some customers have had negative experiences with Unitron, this doesn't mean you should rule out this popular brand altogether. Nevertheless, like all hearing aids in this guide, we suggest only purchasing Unitron hearing aids that come with a risk-free trial period and a 100% money-back satisfaction guarantee.

Phonak Hearing Aids Overview

Image Source: Phonak.com

Phonak is a Swiss hearing aid manufacturer with a history dating back to 1947. It's currently the largest hearing aid manufacturer globally, with products sold in over 90 countries. Phonak is part of Sonova Holding AG, a major conglomerate in the hearing aid industry that also owns the Unitron brand (see Unitron section above).

As a pioneer in hearing aid technology, Phonak claims to have been the first to introduce Bluetooth-enabled hearing aids to the market.

Phonak's range of devices includes various styles (such as BTE, RIC, and ITE models) that feature different technology levels. The technology tier you select—whether its Premium, Advanced, Standard, or Essential—determines the level of functionality you receive. The “Premium” tier represents the highest level of technology (and also comes with the highest prices), while “Essential” is the most basic and cost-effective option. 

Phonak Hearing Aid Features

Depending on the model and technology level you choose, Phonak hearing aids may include the following features:

  • SWORD chip technology: Provides 2.4 GHz sound streaming for superior audio quality from Bluetooth-enabled devices and smartphones. The Marvel series is equipped with the “SWORD” chip in addition to lithium-ion batteries.

  • Noise-canceling technology: Advanced digital sound processing that allows the hearing aids to automatically adjust to different sound environments and minimize background noise for clearer listening.

  • RogerDirect sound technology: Enhances sound clarity and quality, making it easier to hear in challenging listening environments.

  • Pediatric options in the Sky series: Features a variety of colors, increased durability, and enhanced power—specifically designed for children with significant hearing impairment.

  • Semi-permanent hearing aids (the Lyric 3 by Phonak): A unique type of invisible-in-the-canal (IITE) hearing aid that can remain in your ear continuously for months—even while sleeping or showering.

  • Smartphone apps: “eSolutions” smartphone apps allow users to conduct at-home hearing tests, access remote customer support via video chat, receive text transcripts of phone calls, and adjust aids directly from a smartphone.

  • Rechargeable hearing aid models: Features lithium-ion batteries, eliminating the need for frequent battery changes.

  • AutoSense OS 4.0: Analyzes sounds every 0.4 seconds and seamlessly adapts to the listener's environment for an optimized hearing experience.

  • Speech Enhancer: Amplifies soft speech sounds, making it easier for users to hear quiet voices in noisy environments.

  • Dynamic Noise Cancellation: Uses spatial awareness to focus on speech and filter out non-speech sounds, making conversations clearer.

  • Biometric Calibration: Customizes the hearing aids based on the individual’s ear anatomy, potentially improving the precision of sound localization.

  • Tap Control: With a simple tap, answers calls, pauses music, or accesses voice assistants, providing convenient control.

  • Water Resistance Rating IP68: Offers enhanced protection against dust and moisture, making hearing aids more durable in various conditions.

  • Hearing Fitness: Tracks hearing aid usage and the environments in which they are used, offering insights and tips for optimizing hearing health and device performance.

  • Real-Time Translation: Allows spoken language to be translated into multiple languages and streamed directly into the hearing aid through a smartphone.

Pricing and Availability

Phonak builds high-quality hearing aids with exciting tech features. Nevertheless, their prices are also extremely high. Ranging between $4,000 and $8,000 a pair, they are far too expensive for many budget-conscious hearing loss patients. It’s also important to remember that customers need to purchase Phonak hearing aids from a hearing clinic—and customers need to attend in-person screeding and fitting appointments—so prices can vary considerably. 

Phonak Reviews and Customer Feedback

Phonak is a well-known brand in the hearing aid industry, but customer reviews reveal mixed experiences, particularly concerning product reliability and customer service. Here are some typical reviews from Phonak users organized by positive and negative feedback:

Negative Reviews

Negative reviews of Phonak often highlight issues with product quality, Bluetooth connectivity problems, and customer service, with multiple repairs and persistent problems being common complaints:

  • Negative: “I have Phonak hearing aids and my left one stopped working. Apparently it is a charging issue with the internal battery. Phonak under warranty made me pay for the shipping to their plant and it can be gone up to 2 weeks. You can pay them $85 to get it moved to the front of the line. Also per Phonak my insurance doesn't cover for me to have loaner hearing aids while my hearing aid is out due to a warranty issue. They wanted me to pay $95 per week for some loaners. Understand my insurance company did not make this hearing aid to be faulty and fail under warranty, also I still have to work and otherwise live my life while my hearing aid is at the Phonak shop, but you had better be willing to pay them for the privilege of allowing them to repair their faulty product. Overall the worst warranty and customer service experience for something that is necessary for life that I have seen. It would be like having a pacemaker go out and the company expecting you to pay for a loaner and to get it back sooner. Too Bad if your insurance doesn't cover what they think is an additional service, nope it is repairs to something that I have already paid for.” –Shawn W., Consumer Affairs, Aug. 14, 2024

  • Negative: “This is July 2024. I purchased the Phonak Audeo 50 hearing aids in late March. If you need streaming DO NOT BUY these hearing aids. I have no idea how many times I have had to uninstall and reinstall the app and try to pair for streaming. No idea! I can tell you that maybe 1 out of 4 attempts they will pair. Then usually, no longer than a day later they disconnect. Sometimes they disconnect in just an hour or two. Called Phonak 3 times. They got them paired but then same problem. Now they tell me to see the audiologist. Audiologist and Phonak suggest replacing cell phone. Went to cell phone provider and none of the people in the store could get the app/streaming to work on their phones! Just, a terrible experience. The aids themselves do work but a lot of times it sounds like I am speaking in a small/sealed up room. Sort of an echo effect. So, please if you are thinking of Phonak do your research!” –Clyde M., July 12, 2024

Positive Reviews

Some users reported a significant improvement in their hearing experience with Phonak, praised customer service, and enjoyed the locate hearing aids and fitness tracking features:

  • Positive: “Very good customer service. I downloaded the Phonak app and tried for 3 days to pair my hearing aids with my android cell phone. I called customer service and an actual human being answered my call and stayed with me for half an hour while we worked through the troubles with the app and ultimately uninstalled and reinstalled the app. I was very impressed with his patience and knowledge. Phonak loses a star, not for their technician, but for the kinks in the app.” –S. Grodko, Trust Pilot, Feb. 16, 2024

  • Positive: “Fantastic hearing aids and app. I have had the phonic hearing aids for a few months now and 5he are fantastic, no feedback noises, they are small and discreet, easy to charge, and usually when I fly when the plane tips I feel sick and dizzy not any more. The app is so easy to use, when I go out with friends I can change the settings so I can hear the conversations, which I couldn't before I usually lip read but that isn't always accurate. I can listen to music through my hearing aids as they connect through Bluetooth and answer my phone by tapping the button on the hearing aid, so no rummaging in my bag to locate the phone. The app also counts my steps. These hearing aids are fantastic.” –June Farmer, Trust Pilot, Feb. 1, 2023

Pros and Cons of Phonak

Here's a table summarizing the pros and cons of Phonak Hearing Aids:

Pros

Cons

Offers models with rechargeable batteries for user convenience.

With prices averaging between $4,000 to $8,000 a pair, Phonak hearing aids are often more expensive compared to other brands.

Products cater to mild to profound hearing loss.

Devices can only be purchased through audiologists or professional hearing offices.

The availability of multiple wireless accessories for enhanced speech comprehension and other benefits.

The massive variety of styles can be nice for customers with unique preferences and needs, but it can also be confusing to navigate all the options. 

Offers a massive variety of models to suit different preferences and needs.

The negative experiences of certain Phonak customers are troubling, especially considering the high price of the hearing aids. 

Includes technologies like Bluetooth connectivity, waterproof options, and health activity tracking in some models.

Given the highly negative experiences reported by some Phonak customers, we suggest only purchasing Phonak hearing aids that are backed by a full money-back satisfaction guarantee.

ReSound Hearing Aids Overview

Image Source: ReSound.com

ReSound was established in the mid-1980s by Dr. Rodney Perkins, a physician affiliated with Stanford University. Since 1999, the company has been owned by GN Store Nord, a Denmark-based conglomerate in the hearing aid industry, now operating under the name GN ReSound.

ReSound is well known for developing new hearing aid technologies. Some of its achievements include:

  • 2.4 GHz Streaming Technology: The first to introduce high-quality 2.4 GHz sound streaming to its hearing aids.

  • Apple Device Connectivity: The first to provide stereo sound streaming for iPhones.

  • A Host of Auxiliary Devices: ReSound offers a wide range of auxiliary microphones and other devices that connect with their hearing aids to offer additional features.

ReSound Hearing Aid Features

Depending on the model and technology features selected, ReSound offers customers a choice among all three types of hearing aid styles: BTE, RIC, and ITE models. The most advanced ReSound hearing aids may include the following features:

  • Surround Sound Features: ReSound’s surround sound technology delivers enhanced quality for voices, music, and television sounds. The company claims this technology provides a “360-degree listening experience.”

  • Spatial Sense Technology: ReSound’s Spatial Sense technology replicates the directionality of sounds, helping users understand where different sounds are coming from.

  • Rechargeable Batteries: Certain ReSound hearing aids are equipped with rechargeable lithium-ion batteries, eliminating the need for frequent battery changes.

  • Bluetooth Connectivity: Some ReSound models allow users to stream music, voice, and other sounds from any Bluetooth-enabled device.

  • Bimodal Cochlear™ Implant Connectivity: ReSound offers solutions compatible with Cochlear brand cochlear implants. Users with a Cochlear® implant in one ear can use a ReSound hearing aid in the other ear, synchronizing sounds streamed from devices to both ears.

  • Find My Hearing Aid Feature: ReSound’s “find my hearing aid” feature helps users locate their hearing aids if they are misplaced.

  • AI-Powered Sound Processing: ReSound claims their latest hearing aids utilize artificial intelligence that continuously learns and adapts to the user's preferences, enhancing clarity and providing a personalized listening experience in various environments.

  • All-Access Directionality: According to ReSound, this feature allows users to focus on desired sounds, such as conversations, while remaining aware of surrounding noises, offering a balance between focus and awareness.

  • Ultra Focus Mode: ReSound offers a unique setting designed for one-on-one conversations in very noisy environments, narrowing the hearing focus directly to the person in front of the user to significantly improve speech clarity.

  • ReSound Assist: This feature enables users to request and receive hearing aid adjustments remotely from their hearing care professional, allowing for fine-tuning without needing an in-person visit.

  • Natural Wind Guard: ReSound’s advanced wind noise reduction technology provides clearer sound quality and improved speech understanding in outdoor settings.

  • Battery Longevity: ReSound claims their latest rechargeable hearing aids offer up to 30 hours of use on a single charge, providing users with longer battery life.

  • Water and Dust Resistant Design: ReSound hearing aids are built to be durable, with resistance to both water and dust.

Pricing and Availability

ReSound hearing aids typically range in price from $3,500 to $8,200 a pair, which means that they are too expensive for many customers. However, those who can afford ReSound will find that they offer advanced technology comparable to other leading brands. Since ReSound hearing aids are only sold through clinics, they require in-person office appointments for testing, fittings, and adjustments. Also, the prices may vary depending on the clinic.

ReSound Reviews and Customer Feedback

ReSound has received a variety of customer reviews online, showcasing a mix of positive and negative experiences. Something noteworthy is that we had trouble finding recent positive reviews of ReSound. Here are some examples of Resound reviews organized according to positive and negative feedback.

Negative Reviews

Some customers have reported issues with product reliability, the need for frequent repairs, and especially, they’ve reported frustration when dealing with customer support:

  • Negative: “I’m very disappointed in my ReSound hearing aids and their customer service. My hearing professionals have performed all the work they can do to them in the office and told me to contact the company directly. When I call, I stay on hold for the next available technician and I finally give up and try to leave a message. I have not received a return call after three attempts to contact them. I am not happy with this customer service and if they don’t contact me, I will be purchasing another brand of hearing aids.” –Johnny M., Consumer Affairs, March 25, 2024

  • Negative: “My wife purchased ReSound hearing aids two years ago. We were assured by the store rep that he would always be there for assistance. In two years numerous calls were made and a text sent. In every case the rep did not follow up. Now we have a warranty issue, one hearing needs repair. Again a call was made, she was told the office would call to set an appointment. No call was ever received. I sent four emails and placed a call to ReSound corporate offices. No response to emails and phone call was met with ‘the stores rep would be contacted.’ Bottom line, there is no support for warranty. We have a broken hearing aid and ReSound doesn't care. ‘Just sell them and forget them’ appears to be the attitude.” –Roger H., Consumer Affairs, July 14, 2023

Positive Reviews

Some users appreciate the affordability and ease of use of certain ReSound models:

  • Positive: “So far so good. After trying the Oticon reals, and being unsatisfied with their sound quality, I wanted to try something else so my technician suggested Resound. I don't notice a ton of difference hearing in background noise, but overall prefer the sound quality of these. Also, excited to finally get access to bluetooth auracast broadcasts, if and when!” –Anonymous, Feb. 3, 2024

Pros and Cons of ReSound

Here’s a table summarizing the pros and cons of ReSound hearing aids based on online reviews:

Pros

Cons

Offers a wide variety of models for various hearing loss levels, including BTE, RIE, and CIC types.

Prices range from $3,500 to $8,200 a pair, which might be steep for some.

Batteries last up to 30 hours, with a portable charging case available.

Some users report shorter battery life than expected, particularly with heavy streaming.

Enables Bluetooth streaming from devices for integrated audio.

Significant changes might require a professional and an in-person office visit, despite some app-based adjustments.

Custom-made fitting options for natural listening and discrete fit.

Must be purchased through authorized dealers. This requires the hassle of in-person office visits, and varying prices at clinics can affect both direct access and price transparency.

Various apps and accessories enhance the experience.

Due to the mix of positive and negative feedback, it’s advisable to only purchase ReSound hearing aids if they come with a risk-free trial period or full money-back satisfaction guarantee. 

TruHearing Overview

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Image Source: TruHearing.com

As shown with the other brands on this list, conventional hearing aids from hearing clinics can be quite costly. With typical prices ranging between $2,000 and $7,000 per pair, many patients find them unaffordable. TruHearing aims to address this issue by lowering the usual price of hearing aids by several hundred dollars—and in some cases, over a thousand dollars.

TruHearing itself does not manufacture hearing aids. Instead, it operates as a U.S.-based healthcare provider that collaborates with insurance companies, hearing aid manufacturers, audiologists, and other organizations to help patients reduce the cost of conventional hearing aids. Most people receive TruHearing benefits through their employer’s healthcare plan.

TruHearing Coverage Plans

TruHearing offers two main coverage plans:

  • TruHearing Choice: This is the more comprehensive plan. It provides additional benefits for higher-tech hearing aids, catering to those seeking advanced features.

  • TruHearing Select: This is the more economical option, but there are not many choices, and only a few hearing aids are offered at this level. This plan provides a lower level of coverage and the hearing aids available have less advanced technology. 

Both plans include added benefits such as discounted battery reorders, three complimentary office visits for adjustments, and a policy for hearing aid damage or loss.

Hearing Aid Options with TruHearing

TruHearing works with a network of providers—all of which we have already reviewed on this list. These providers offer a wide variety of hearing aid styles, including BTE, RIC, and ITE models, from well-known brands such as:

  • Signia

  • Oticon

  • Phonak

  • ReSound

  • Starkey

  • Widex

While TruHearing can offer some savings on these premium brands, purchasing hearing aids through a TruHearing provider can still be expensive, with prices typically ranging from $1,390 to $4,500 per pair.

It’s also worth noting that, depending on your coverage level, you might not be able to select the most advanced technology without incurring additional costs. Also, some customers have reported that hearing clinics within the TruHearing network don’t always offer the same level of care and service as those outside the network. Furthermore, after the initial three free clinic visits that come with TruHearing aids, each subsequent visit typically costs $35, but this amount can vary by clinic.

TruHearing Reviews and Customer Feedback

TruHearing has garnered various customer reviews online, with many appreciating the savings and service provided, and others not so positive. Here are real customer experiences organized by positive and negative feedback. 

Negative Reviews

While many customers appreciate the cost savings and service from TruHearing, some have reported issues with service quality and repair processes:

  • Negative: “DO NOT BUY ANY TRUHEARING HEARING AIDS. Following up on my last review: after the repairs, my hearing aids would not pair with each other. TruHearing scheduled another appointment for me. I visited the provider, Galco Hearing, this afternoon (3/13/24). The hearing tech informed me that the appointment was set up for new hearing aids, not for repairs, and he couldn’t assist me today. I now have to make another appointment to get my hearing aids fixed and drive another 18 minutes for the next visit. This is the kind of service you get from TruHearing. They either don't care or did this on purpose just to schedule another repair appointment. They are taking advantage of my health insurance—Devoted Health—as all the hearing aid visits are covered and paid by Devoted. So they don’t have to spend a penny for warranty services.” Michael Lee, Trust Pilot, March 13, 2024

Positive Reviews

Some customers highlight significant cost savings through TruHearing, and others praise the comprehensive and professional service they received:

  • Positive: “Two weeks prior I almost spent $7,400 on hearing aids, then my company mailer showed up with true hearing I saved $,5000.” –John C., Better Business Bureau, March 23, 2024

  • Positive: “The entire process, including a hearing test and explanation of my needs, and how they were going to be treated was outstanding. [The person who helped me] is a true professional, and made me and my wife, who accompanied me, very comfortable through the whole process. Took about an hour, which was what we expected.I am anxious to get my aids in two weeks!” –Sam S., Better Business Bureau, March 19, 2024

Pros and Cons of TruHearing

Here’s a summary of the pros and cons of TruHearing based on customer feedback:

Pros

Cons

Offers discounts on conventional hearing aids compared to traditional retail prices, often saving customers thousands of dollars.

Depending on the plan, some customers may not have access to the highest levels of hearing aid technology without additional costs.

Includes features like discounted battery reorders, free office visits for adjustments, and a damage/loss policy.

Some customers have reported inconsistent service quality at clinics within the TruHearing network compared to independent clinics.

Provides access to hearing aids from leading manufacturers such as Signia, Oticon, Phonak, ReSound, Starkey, and Widex.

Beyond the three free visits, additional visits may incur fees, which can vary by clinic.

Benefits are typically available through employer healthcare plans, simplifying the process for many users.

The overall service experience may differ depending on the specific TruHearing network provider.

While TruHearing offers valuable savings and benefits, it is important to carefully review your plan and consider the potential for additional costs and variable service quality. For more detailed information about TruHearing, please read our comprehensive TruHearing guide, where you can learn more about the process of purchasing hearing aids through a TruHearing provider.

MDHearing Hearing Aids Overview: Affordable Hearing Solutions Direct to Your Door

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MDHearing is different from the other brands on this list. That’s because it’s an over-the-counter (OTC) hearing aid company that delivers hearing aids—and remote telehealth hearing care services—to the privacy of your own home. 

Based in the United States and specializing in providing quality hearing aids at a lower cost, MDHearing completely eliminates the need for testing, fitting, and adjustments in a hearing clinic. This doesn’t just save patients an enormous amount of time and hassle when treating their hearing, it also allows MDHearing to keep the cost of their hearing aids as low as possible—saving customers thousands of dollars per ear. 

Essentially, MDHearing keeps prices low by cutting out the high markups typically associated with traditional hearing aid brands and hearing clinics. In this way, MDHearing focuses on delivering the essential technology and licensed support needed for effective hearing loss treatment.

Additionally, MDHearing focuses exclusively on BTE (Behind-The-Ear) and ITE (In-the-Ear) hearing aids. BTE styles  provide more space for advanced hearing aid components, are simpler to clean, and more durable than other hearing aid types. ITE hearing aids provide discreteness, by fitting in the ear canal and being more difficult to detect.

Finally and most importantly, all MDHearing products are FDA-registered, high-quality, over-the-counter (OTC) hearing aids—designed and tested by expert hearing aid engineers andexperienced audiologists.  

Prices, Availability, and Bypassing the Need for In-Person Appointments

MDHearing offers a range of hearing aids, with entry-level models fitting 94% of hearing loss patients priced at just $297 a pair. More advanced models that include smartphone app compatibility and additional custom adjustments are available for just $699 per pair. Since no in-person testing or office visits are required to purchase MDHearing products, customers benefit from the ultimate in convenience, affordability, and quality treatment and care. 

MDHearing’s staff of remote licensed hearing care specialists—all based in the U.S.—provide assistance to MDHearing customers via email, text, phone call, and video call. MDHearing customers can also consult with a licensed hearing professional to determine the best hearing aid and treatment options based on the results of MDHearing’s free online hearing test. 

Finally, when you purchase the most advanced MDHearing hearing aid, you can send your professional audiogram (hearing test) results to MDHearing. Our specialists can then review your test results and adjust your hearing aids remotely over the internet—according to your unique hearing loss profile. These adjustments use the same standards that in-person clinics use on traditional hearing aids.  

MDHearing Hearing Aid Features

Depending on the hearing aid model you choose, MDHearing provides the following features:

  • Smartphone App Control: Some MDHearing models feature Bluetooth connectivity, allowing for customization and adjustments via the MDHearing mobile app.

  • Remote Support: MDHearing offers 24/7 remote care. With its more advanced hearing aids, this includes remote fine-tuning based on a professional audiogram.

  • Automatic Sound Adjustments: Some MDHearing models automatically adapt to different listening environments.

  • Dual Directional Microphones: Certain MDHearing products include dual directional microphones for clearer speech understanding in noisy environments.

  • Rechargeable Batteries: With MDHearing’s rechargeable battery life, users don’t need to worry about replacing batteries. Some models also come with a portable charging case that provide extra battery life on the go.

  • Background Noise and Feedback Reduction Technology: Helps eliminate background noise and annoying whistling sounds to provide precise amplification of speech

  • 45-Day 100% Money-Back Satisfaction Guarantee: Allows users to try their hearing aids risk-free for 45 days.

  • Completely-in-the-Canal (CIC) Design: The MDHearing NEO XS is the smallest model from MDHearing. Its discrete, completely-in-the-Canal design sits inside the ear canal and comes with rechargeable batteries.

  • Environmental Sound Programs: Most MDHearing products come with four preset programs for different environments—such as adaptive, quiet, social, and restaurant settings—to improve hearing in different situations.

  • Hearing check and automatic programming of hearing aids: The MDHearing VOLT MAX offers a “hearing check” feature through the MDHearing App, which guides users through a series of tones and automatically adjusts the hearing aids based on the results—all from the comfort of home.

MDHearing Reviews and Customer Feedback

MDHearing has received a variety of positive reviews from customers, emphasizing affordability and customer service:

Positive Reviews

Customers are particularly happy about how easy and affordable it is to purchase MDHearing products. They also love MDHearing’s excellent customer service:

  • Positive: “This was an easy purchase experience, and the price is very reasonable for the Volt on sale. They followed up by email to make sure I was installing the hearing aids properly by reviewing a photo I took of my ear with a hearing aid in place. They phoned back with suggestions to improve utilization. I have had Volts now for 6 weeks and found them to work well and quality seems to be fine. I have phoned once (in the middle of the week) on a service question and found their response was fine. They actually can take a call back number and I received a return call within an hour. Recharging has been trouble-free and there has always been enough charge for the day.” Les B., Better Business Bureau, July 30, 2023 

  • Positive: “NOTE: This is an unsolicited review. Since first contacting the MDHearing organization in early June 2023, there are two main points that stand out in the ongoing communications: 1) MDHearing is driven by a clear and sincere Mission, and the mission is to improve the quality of life for people with hearing impairments by providing a variety of technology-advanced hearing aid options that are absolutely affordable; and, 2) The support representatives advance the Mission, with outstanding telephone support (have not spoken yet with a rep who was grumpy, impatient, or disinterested), and excellent visual media presentations. This doctoral-degree-in education holder may have some expertise to say that the videos are extremely helpful, concise, and well done. Short, to the point, and effective. The continuing education that the videos provide is spot-on. Mission accomplished. Thank you, and keep up the good work! I thank you for my Mom, as well.” Marcia S., Better Business Bureau, July 13, 2023

Pros and Cons of MDHearing

Here’s a concise summary of the pros and cons of MDHearing based on user reviews:

Pros

Cons

MDHearing hearing aids are significantly more affordable than traditional hearing aids in a clinic. This makes hearing care more accessible, saving customers thousands of dollars per ear. 

MDHearing models may lack the ultra-advanced technology found in more expensive brands, but they do provide the basic necessities that 94% of hearing loss patients require.

FDA-registration means that MDHearing aids meet specific safety and quality standards.

The online purchase process does not provide custom-molded ear tips. However, MDHearing’s unique ComfortTIP design achieves similar levels of fit and comfort. Some customers even like them more!

All MDHearing models come with rechargeable batteries and most include a convenient recharging case for portable charging on the go.

The standard warranty may be basic, but an extended MDShield Protection Plan is available for a small monthly fee. With the MDShield Protection Plan subscription, you are 100% protected against ALL defects, malfunctions, and accidental damage, including damage not covered by the initial 1-year warranty.

A 45-day trial period allows users to test their hearing aids in real-world conditions with the option for a full refund if not satisfied.

Phone support is limited to weekdays and Saturdays. This might not be convenient for some who want to contact support on Sunday, but it also means that MDHearing respects its staff, providing them with normal business hours, and plenty of rest time with their families. 

The entire hearing aid purchase and adjustment process can be completed from the privacy of your own home. This makes buying hearing aids quick, hassle-free, and more affordable.

MDHearing does not have a brick-and-mortar store location where you can go to speak to someone in person. This might be seen as a downside, but it’s also how we keep our operational costs low, which translates into thousands of dollars in savings per ear on hearing aids. MDHearing’s position is that the in-person visits are not worth the extra cost, and the same level of care can be provided through remote communication.  

On some MDHearing models, advanced remote-adjustment technology allows MDHearing staff to adjust your hearing aids over the internet, so you can get help adjusting the settings on your hearing aids without leaving your home.

Sometimes, an MDHearing sales associate won’t be available at the exact moment you call, so you may have to wait a few minutes for a callback. This isn’t as much a negative as it is a positive. MDHearing’s specialists spend time with each customer to make sure they’re fully satisfied and get the help they need—and if a specialist isn’t available to answer your call immediately, they prefer to call you back a little later, rather than have you wait on hold.

On some MDHearing models, an automatic “hearing check” feature allows you to check your hearing loss profile, and the hearing aid sound settings will automatically adjust according to your unique results. 

For more details on MDHearing products and offerings, explore the full MDHearing catalog here.

Final Thoughts on Top Hearing Aid Brands

Most hearing aid brands on this list are extremely expensive—with the exception of MDHearing. Even entry-level models from most manufacturers often cost more than $3,000 per pair. Also, if you buy hearing aids from a traditional brand, you'll likely have to visit an audiology clinic for multiple in-person appointments—including appointments for tests, fittings, and adjustments. During these visits, you might also face pressure to spend more on additional features.

Although many hearing clinics offer payment plans—and TruHearing tries to save customers with insurance a little bit of money—payment plans and insurance premiums can mean taking on debt and committing to high monthly payments. This is why MDHearing has pursued its long-standing mission to provide a more affordable alternative for high-quality, FDA-registered hearing aids on a budget.

MDHearing’s entry-level models start at just $297 a pair and are suitable for 94% of those with hearing loss.

Finally, and most importantly, as you’ve seen in this guide in the customer reviews, paying a lot of money for your hearing aids does not guarantee satisfaction. Expensive hearing aid brands—with aids costing as much as $8,000 a pair—still receive a lot of negative reviews online. This is why it’s so important to choose hearing aids that come with a risk-free trial period and a money-back satisfaction guarantee. It’s also why you might want to consider taking advantage of MDHearing’s risk-free trial period. All MDHearing products include a 45-day 100% money-back guarantee, so if you’re not satisfied, you can return them for a full refund. 

MDHearing’s mission is to provide the highest quality hearing aids and remote hearing care services at a price point that anyone can afford. Why not give us a try? You don’t have anything to lose.

Browse MDHearing's affordable, high-quality OTC hearing aids now.
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