If your friends and loved ones are telling you to get a hearing aid because you’re always asking them to repeat what they say—you’re probably suffering from hearing loss. Fortunately, most patients can resolve their hearing challenges with a hearing aid.
The question is, how do you know which brand of hearing aid to buy? Should you spend $8,000 for a pair of high-tech Oticon hearing aids? Or, will a $297 pair of hearing aids from MDHearing be just as effective?
In this guide, we provide an overview of the top hearing aid brands to help you choose the best brand for your hearing loss condition, budget, and needs. We’ll also include some eye-opening customer reviews about each brand. But before we begin, we’ll look at the general types of hearing aids that these manufacturers sell.
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Types of Hearing Aids
Let’s begin by defining the three primary types of hearing aids available on the market today:
Behind-the-Ear (BTE)
Behind-the-ear (BTE) hearing aids—and all of the hearing aid components, microphones, and receivers that allow them to function—rest just behind your ear. These hearing aids also feature a piece of thin, clear, nearly invisible tubing that connects to a tip (or a custom-fit ear mold) that inserts snuggly into your ear. This tubing provides an air channel that sends amplified sound from the hearing aid into your ear canal. The nearly invisible tubing and tip (or ear mold) of a BTE hearing aid do not contain any wires or electrical parts. That’s how to know you’re dealing with a BTE style hearing aid and not a receiver-in-the-canal (RIC) hearing aid.
Receiver-in-the-Canal (RIC)
Receiver-in-the-canal (RIC) hearing aids look a lot like BTE hearing aids because the main housing of the hearing aid rests behind your ear. However, instead of a clear, hollow tube that goes to your ear, RIC hearing aids have a wire. This wire connects the hearing aid to a little speaker within the tip that goes into your ear canal. This little speaker is called the “receiver.”
In-the-Ear (ITE)
In-the-ear (ITE) hearing aids do not rest behind the ear. Instead, they sit entirely within the ear. ITE hearing aids range in design—some sit in the “bowl” of the ear and are big enough to see, while others, such as completely-in-the-canal (CIC) aids, insert entirely within the ear canal and are so small that you can’t even see them.
Over-the-Counter (OTC) Hearing Aid Brands
MDHearing
MDHearing is a over-the-counter (OTC) hearing aid manufacturer based in the United States that focuses on selling quality hearing aids at affordable prices. As an OTC manufacturer, MDHearing sells hearing aids directly to patients without the need to visit a clinic for testing, fitting, and adjustments. All MDHearing products are FDA-registered OTC hearing aids. The difference is that hearing aids from MDHearing are thousands of dollars less expensive than hearing aids from traditional manufacturers and other OTC hearing aid providers.
MDHearing reduces hearing aid prices by eliminating the high markups associated with traditional hearing aid manufacturers and hearing clinics. MDHearing also keeps prices affordable by focusing only on the essential technology you need for high-quality hearing loss treatment.
Entry-level hearing aids from MDHearing that fit 94% of hearing loss patients start at just $297 a pair. More technologically advanced hearing aids that offer directional microphones, personalized adjustments, or smartphone app compatibility range from $397 to $597 a pair.
Depending on the hearing aid style you select, MDHearing offers the following benefits:
- Smartphone app control: For patients who want a more personalized hearing solution, the MDHearing VOLT MAX includes Bluetooth connectivity, allowing the app to check your hearing and personalize hearing aids for your specific needs. The app also serves as a remote control for adjusting the program and volume settings.
- Remote Support: MDHearing offers remote care from audiologists and licensed hearing specialists, providing ongoing support even after purchasing the hearing aids. This support includes remote fine-tuning of smart hearing aid models by the MDHearing team based on the results of a professional audiogram.
- Automatic sound adjustments: Some MDHearing models automatically change the listening environment for the clearest hearing in different circumstances.
- Dual directional microphones: Certain MDHearing products include dual directional microphones for a clearer understanding of speech sounds in noisy environments.
- Rechargeable: With long-lasting, rechargeable battery life, users don’t have to worry about replacing batteries or keeping extra batteries on hand. Some models also have a charger that can provide multiple charges before needing to be plugged in, allowing convenient charging on the go.
- Feedback reduction technology: The feedback reduction features of MDHearing products help eliminate bothersome whistling sounds.
- Wide range of models: MDHearing offers behind-the-ear (BTE), in-the-canal (ITC), and completely-in-the-canal (CIC) hearing aid styles, so you can find the best for you.
- Environmental Sound Programs: Most MDHearing products come with four preset programs for different environments, such as adaptive, quiet, social, and restaurant settings to enhance hearing in various situations.
- Volume control: MDHearing products also come with a user-adjustable volume control, so you don’t have to visit a hearing clinic for sound adjustments.
- 45-day 100% money-back satisfaction guarantee: All MDHearing products come with a 45-day, risk-free trial period.
MDHearing encourages customers to visit a professional hearing clinic for a hearing test; however, it’s not a requirement. Cost-conscious customers can take MDHearing’s free online hearing test to determine if MDHearing products fit their hearing loss. Even better, the MDHearing VOLT MAX offers a “hearing check” feature through the MDHearing App. This smartphone app walks you through a series of tones and automatically adjusts your hearing aids to reflect the results—all from the privacy of your own home.
Here’s what customers are saying in MDHearing reviews:
Positive: “MDHearing is an established name in the direct-to-consumer hearing aid market, with a decade of experience selling affordable, easy-to-use devices online and over the phone. If you are looking for great value and won’t miss the snazzy features of costlier brands, visit their website or call to speak to a customer service representative. Note that for access to a smartphone app, you will need to purchase their highest-level Volt Max model.” –Nickey Lowney, Top10.com, Dec. 24, 2023
Positive: “This was an easy purchase experience, and the price is very reasonable for the Volt on sale. They followed up by email to make sure I was installing the hearing aids properly by reviewing a photo I took of my ear with a hearing aid in place. They phoned back with suggestions to improve utilization. I have had Volts now for 6 weeks and found them to work well and quality seems to be fine. I have phoned once (in the middle of the week) on a service question and found their response was fine. They actually can take a call back number and I received a return call within an hour. Recharging has been trouble-free and there has always been enough charge for the day.” –Les B., Better Business Bureau, July 30, 2023
Positive: “NOTE: This is an unsolicited review. Since first contacting the MDHearing organization in early June 2023, there are two main points that stand out in the ongoing communications: 1) MDHearing is driven by a clear and sincere Mission, and the mission is to improve the quality of life for people with hearing impairments by providing a variety of technology-advanced hearing aid options that are absolutely affordable; and, 2) The support representatives advance the Mission, with outstanding telephone support (have not spoken yet with a rep who was grumpy, impatient, or disinterested), and excellent visual media presentations. This doctoral-degree-in-education holder may have some expertise to say that the videos are extremely helpful, concise, and well done. Short, to the point, and effective. The continuing education that the videos provide is spot-on. Mission accomplished. Thank you, and keep up the good work! I thank you for my Mom, as well.” –Marcia S., Better Business Bureau, July 13, 2023
Based on the reviews, here's a concise comparison of MDHearing’s pros and cons:
MDHearing Pros |
MDHearing Cons |
Affordability: MDHearing aids are value-priced, with models starting at significantly lower costs compared to many competitors, making hearing aids more accessible. |
Limited High-Tech Features: While MDHearing offers basic models with essential features, they may lack the bells and whistles found in more expensive brands. |
Licensed, Clinic-Level Support: A team of licensed audiologists and hearing specialists (all based in the U.S.) is available for free via email, phone call, video chat, or even text message. |
No Custom Fits: The online purchase process does not provide the physical fit and customization that might be achieved with in-person audiologist visits. |
FDA Registration: Ensures that MDHearing aids meet specific safety and efficacy criteria. |
Limited Basic Warranty: MDHearing comes with a standard one-year warranty, but an extended MDShield Protection Plan is available for an additional monthly fee. |
Rechargeable Models: All MDHearing models come with rechargeable batteries, offering convenience and eco-friendliness. |
Customer Support Availability: Phone support is limited to Monday through Saturday, which might not be convenient for all users. |
45-Day Trial Period: Allows users to test their hearing aids in real-world conditions with the option for a full refund if not satisfied. |
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Online Convenience: From the free hearing test to the purchasing process to telehealth support, everything can be done online, making the process more accessible and less time-consuming. |
For details on MDHearing products and offerings, browse the complete MDHearing catalog here.
Jabra Enhance
Jabra Enhance initially began in 2019 as a hearing aid startup called Lively. GN purchased Lively in 2021, and partnered it with another GN company called Jabra to form Jabra Enhance. As an OTC hearing aid provider, Jabra Enhance products are available for purchase at large retail chains—such as Best Buy and Costco—and over the internet.
Jabra Enhance offers a range of hearing aids designed for various hearing needs and preferences, with models like the Enhance Select 100, Enhance Select 300, Enhance Select 50R, and Enhance Plus, currently available for sale. These hearing aids cost from $799 to $1,995 a pair.
The Enhance Select 100 and 300 models offer impressive features, with the 100 model being slightly heavier and larger than the 50R but providing a more natural sound through advanced noise reduction technology.
The 300 model is the most advanced. According to Jabra, it offers the clearest and most natural sound, with features like adaptive sound processing and binaural directionality for enhanced sound clarity and depth. It also includes hands-free calling for iPhones 11 and newer.
The Jabra Enhance Plus is another model of hearing aid that looks like a pair of earbuds. This discreet Jabra option is compatible with iOS devices, offering a user-friendly experience with self-fitting capabilities and different listening modes for various environments. The Enhance Plus has a shorter trial period (just 45 days) compared to other Jabra models and lacks some of the advanced features and support available in the Select models.
For those considering prescription options, the Jabra Enhance Pro 20 available exclusively at Costco caters to a wider range of hearing loss, from mild to severe. It also comes with the Jabra Enhance Pro app for personalized sound settings and remote care access.
Here are some of the features found in Jabra Enhance devices depending on the model you choose:
- Directional Microphones, Noise Reduction, and Feedback Suppression: Jabra claims these features are standard in their Enhance Plus model, aiming to deliver high-quality speech amplification similar to traditional hearing aids.
- Bluetooth Audio Streaming and Hands-free Calling: Available in various models, these features allow for direct audio streaming from compatible devices. The Enhance Select 300 model, for example, offers hands-free calling for compatible iPhones.
- Intuitive Self-Fit Interface: The Enhance Plus model allegedly offers an interface that enables users to tailor the device's amplification to their unique hearing profile, making it a suitable option for a do-it-yourself hearing solution.
- Rechargeable Receiver-in-Canal (RIC) Design: According to Jabra, all Enhance Select models are rechargeable and designed to fit comfortably behind the ear, with a wire running to a speaker in the ear for clear sound delivery.
- Advanced Speech and Sound Processing Technologies: Jabra claims their flagship Enhance Select 300 model includes technologies not found in other models, aimed at improving the naturalness of sound and speech clarity.
- Telecoil Technology: The Enhance Pro 20 model is noted for its inclusion of telecoil technology, which enhances the user's ability to pick up sound from a loop system, found in some public spaces like theaters.
- Jabra Enhance Pro App Compatibility: This app, associated with the Enhance Pro models, allows for a wide range of adjustments and features, such as tinnitus management and customization of sound settings.
- SmartSound Technology: Found in the Enhance Pro, this AI-driven feature automatically adjusts sound settings based on the user's environment to ensure optimal hearing.
- Tinnitus Masker: For individuals experiencing tinnitus, certain models like the Enhance Pro offer a feature that generates soothing sounds to help mask the tinnitus noise.
- IP52 Dust and Water Resistance: This feature, available in the Enhance Pro model, adds a level of durability and protection against environmental elements.
- Comprehensive Jabra Sound+ App: This app supports personalization of the hearing experience, with adjustments for volume, noise reduction, and a "Find My Jabra" feature to locate misplaced hearing aids.
- Virtual Consultations with Hearing Care Professionals: Jabra offers remote hearing care, allowing for virtual consultations and remote adjustments to the hearing aids by professionals, enhancing convenience for the user.
Here are what real users are saying about their Jabra experience:
Negative: This company is beyond frustrating. For how expensive their products, the least they can have someone pick up the phone. Instead, I get generic emails to schedule an orientation with 'an expert' that is 4 weeks out. Even after going through that exercise and still, the unit is not working [...] They delay service until 100 days pass, then claim that they won't take the product back [...] They are clearly avoiding dealing with folks and most of the reviews from what I was told from an ex-employee have been generated by them. Not surprising. You've been warned!! –Jay K., Better Business Bureau, Dec. 24, 2023
Positive: I ended up returning my Jabra Enhance 300 hearing aids, and I'm still giving them a positive review, as my experience with Jabra was very positive. Although I couldn't get used to wearing the hearing aids (mostly because I'm a big baby about having to wear them!), the product was easy to order, the price was so much better than prescriptions, there were several payment options, the hearing aids shipped promptly, the directions were straightforward and there were many customizing options, I met a specialist on Zoom who talked me through the process and answered all questions I had, and- most importantly to me- when I realized that I just couldn't get used to the hearing aids, the company happily and promptly accepted my return with no battle and no strings attached. –Andy H., Better Business Bureau, Feb. 1, 2024
Negative: “Cannot depend on these. This reviewer received promo considerations or sweepstakes entry for writing a review. I bought this with FSA due to price drop, and after 4 months left ear stopped charging. No glow on inserting. Also the music on the starting is annoying. Not able to turn starting music off. Reviews mentioned that Jabras are high end for prescription which I couldn't get as I am borderline but this is junk. Opened a ticket with support. Lets see.” –Verified Purchaser, Best Buy, March 31, 2024
Here's a concise comparison of the pros and cons of Jabra Enhance hearing aids:
Jabra Enhance Pros |
Jabra Enhance Cons |
Advanced Hearing Technology: The Enhance Select 200 model, for instance, includes advanced sound-processing technology ideal for challenging listening environments, and it automatically adjusts sound based on the listening environment for better clarity and performance. |
Price Range: While competitive, Jabra Enhance hearing aids range from $799 to $1,995 a pair, which may still be a considerable investment for some. |
Rechargeable Batteries: Offered with up to 30 hours of power on a single charge, with a quick charge option that provides up to 15 hours of power, enhancing user convenience. |
OTC Limited to Mild to Moderate Hearing Loss: Designed primarily for mild to moderate hearing loss. Those with severe or profound hearing loss will need to purchase Jabra through Costco. |
Bluetooth Compatibility: All Jabra Enhance models support Bluetooth, allowing for seamless integration with smartphones and other devices. |
Mixed Customer Support Feedback: While some users praise the customer support, others have reported less satisfactory experiences, particularly regarding attentiveness. |
Longest Trial Period & Warranty: Offers a 100-day trial period and a three-year warranty, which is among the best in the market, giving ample time to ensure the hearing aids meet your needs and lifestyle. |
When considering a Jabra Enhance hearing aid, it's essential to evaluate your specific hearing needs, lifestyle, and budget. The variety in their offerings ensures there's likely a model that fits your requirements, from more basic, budget-friendly options to advanced models with cutting-edge technology. For detailed comparisons and to explore their features further, it's advisable to consult their official website or visit a retail partner like Costco for the prescription line.
Eargo
Eargo is a hearing aid manufacturer that has been around since 2015. As an OTC manufacturer, Eargo customers can purchase hearing aids online and have them shipped directly to their homes.
The most noteworthy characteristic of Eargo hearing aids is their small, discreet design. All Eargo hearing aids are invisible CIC devices (including the Eargo 7, Eargo 6, and Eargo SE). That means Eargo hearing aids hide completely within your ear canal. They are also black in color, which makes Eargo aids almost impossible to detect when worn. Another Eargo design element is the use of a petal silicone ear insert that doesn’t create an airtight seal. Eargo claims that the lack of an airtight seal helps you hear your own voice better while speaking.
Eargo advertises the following features that could attract the attention of some users:
- Self-Fitting Sound Match Technology: Eargo claims their Sound Match has been clinically shown to provide a self-fit that’s comparable to hearing aids fit in a clinic.
- Sound Adjust: Automatically adjusts the sound based on the external listening conditions to soften unnecessarily loud or distracting sounds and help you hear speech more clearly against background noise.
- User-Adjustable Programs: Eargo hearing aid wearers can cycle through four preset sound amplification settings by tapping the side of their ears. Although this sounds convenient, some users find that needing to tap their ears is agitating.
- Invisible In-the-Canal Design: According to Eargo, their hearing aids are virtually invisible when worn, thanks to a compact, completely-in-the-canal (CIC) design.
- Feedback Reduction: Eargo claims their latest models include a feedback reduction feature to minimize annoying whistling sounds.
- Water-Resistant Coating: According to Eargo, their hearing aids are treated with a water-resistant nano-coating, providing protection against moisture and sweat.
- Mobile App Personalization: Use the Eargo app as a remote control to make on-the-go adjustments to program and volume settings.
- Mobile App Health Tools: According to Eargo, their mobile app includes hearing health tools such as a hearing check and access to 24/7 support.
At the end of the day, Eargo devices are expensive for OTC devices, costing between $1,650 to $2,950 a pair. That’s a similar amount you may spend for a pair of technologically advanced, custom-fitted aids at a hearing clinic.
As for real customer reviews, Eargo users say the following:
Negative: “I have never had an Eargo 6 battery last over a year. My first set dropped to 8 to 9 hours and were replaced. One of those shuts off after 4 hours with a low battery warning, even though it has a 3/4 charge showing. Called and messaged Eargo. 0 response in a week.” –Frank S., Better Business Bureau, March 10, 2024
Positive: “My Eargo 7's are a remarkable piece of technology, very discreet and comfortable to wear, with good battery life and a well-designed charger/carrying case. When personalized with the hearing test that "Sound Match" provides on the Eargo App they are far better that the behind-the-ear PSAPs I tried first.” –Jeremy D., Better Business Bureau, Feb. 19, 2024
Negative: “I purchased the Eargo 6 system a few months ago and they have never worked. I have had almost constant support calls in on them and during that whole time I doubt I have gotten ten hours of use out of them. The main problems seem to revolve around the charger either failing to charge the individual earpieces or the earpieces not able to take and hold a charge. During this time Eargo has replaced all of the components at least once and they still don't work. The last straw was when I had to update to their newer version of the phone app, which now requires a sign-in and the app is faulty so I can't use it at all. The problem is that the app refuses to detect that it has connected to the phone's Bluetooth, even though the phone shows the Bluetooth-connected; stalemate then as the app refuses to do anything else until it is satisfied that it is connected, even though it is according to the phone. Without the app working as it should there is no way to control the volume, do updates, sync the ear-pieces, etc. Support now tells me my trial period is over and I am stuck with $2,500 worth of junk that doesn't work. Beware!” –William D., Better Business Bureau, Feb. 6, 2024
Based on user reviews from around the web, here’s a concise comparison of the pros and cons of Eargo Hearing Aids:
Eargo Pros |
Eargo Cons |
Invisible Design: Nearly invisible CIC models that are discreet and comfortable. |
Limited to Mild to Moderate Loss: Best suited for individuals with mild to moderate high-frequency hearing loss, these aids are not ideal for severe hearing loss cases. |
Rechargeable Batteries: All models feature convenient rechargeable batteries. |
No Bluetooth Streaming: Eargo models lack Bluetooth streaming capabilities for music or calls. |
Advanced Hearing Technology: Sound Match allows self-fitting personalization for each ear’s unique hearing preferences, and Sound Adjust automatically adjusts sound as you move between environments. |
Limited styles: Eargo only offers the Completely-in-Canal (CIC) style of hearing aid (no BTE or RIC). The CIC style can present comfort challenges for some users. Also, cycling through settings by tapping the side of the ear isn’t enjoyable for many ears. |
Extended Warranty: Eargo 7 comes with a two-year warranty, offering more extended protection compared to the one-year warranty for Eargo 6 and Eargo SE. |
Ultimately, it seems that the Eargo business model relies heavily on the idea that consumers are willing to pay a lot of extra money for trendy, invisible, completely-in-the-canal designs. We are also concerned about complaints that say the hearing aids stopped working. For these reasons, do not buy Eargo hearing aids without a risk-free trial period so you’re not stuck with an expensive product that doesn’t serve your hearing care needs.
Lexie Hearing Aids
As another OTC (over-the-counter) brand, Lexie Hearing Aids provides affordable alternatives to expensive hearing clinic aids. In this vein, Lexie offers a range of devices with user-friendly features for those with mild to moderate hearing loss.
Something unique to Lexie is their availability at brick-and-morter retailers like Costco, Best Buy, and Walgreens. The best-known device is the Lexie B2 model, which has received a lot of press because it features Bose-branded sound technology.
Here are some of the key characteristics and features of Lexie Hearing Aids:
- Affordability: Priced between $799 and $999 a pair, Lexie is making quality hearing technology more accessible to a broader audience.
- Directional microphones: Lexie’s directional microphones reduce background sounds, enhance speech clarity, and help with listening in noisy environments.
- The Lexie App: The Lexie B2 features a handy app that lets users make self-fitting adjustments so they can tailor the hearing aid settings to their personal preferences.
- Support and warranty: Lexie provides a 45-day trial period and a one-year warranty, so hearing aid patients can try them risk-free.
As for customer reviews, here’s what people are saying about Lexie aids:
Negative: “If there is an issue with the hearing aids good luck trying to get it resolved. In a reasonable time frame. I purchased the Bose B2 in mid-December. They arrived 4 days later. On the 47th day, the right hearing aid no longer works. So far I have spoken with 5 different people from Lexi. Each and every one of them has promised I would get a call-back. This has been going on since 2/2/24. I have to call them. It's far easier to return defective shoes 90 days at a retail store than it is to have a $999.00 product resolved in a timely manner. Looking for hearing aids, look at other companies.” –Jake C. Better Business Bureau, Feb. 5, 2024
Negative: “Lexie is a very weird company. Superficial gushing but once you've paid the service is chaotic, indifferent or nonexistent. I own two different models - the Lumens and the B2 upgrade. The aids themselves are okay. They repaired the first pair but the same one died again. Now I own the B2s with better sound but an absolutely rotten app. If you buy Lexies, do yourself a favor and immediately ask for the $90 protection plan so you can buy replacements for $350 or half the purchase price because they won't tell you about it - and it's an extremely limited offer too. When you buy aids they'll love-bomb you with "everything ok?" calls but when you actually need help, and you will, it's 'bye! After endless troubleshooting, the only thing that worked to connect the first app was to delete my account and re-enter it. This took numerous special meetings on their end, but it worked! Now the app for the new Bose aids is "unable to connect to server" and after endless repetitive troubleshooting and blaming my device ("go ask someone in your house to use their phone" "but I live alone...") support refuses to delete my account and start again. Now they won't respond to requests for help. I'm stuck with $899 aids and no app which is a mediocrity anyway but necessary to tuning the aids (no battery gauge, terrible controls). The company's internal communications are awful as is their transparency. Be prepared for a struggle followed by silence when something goes wrong — which it will.” –Gypsie Mandelbaum, Trust Pilot, Dec. 28, 2023
Positive: “Lexie hearing aids are the best I’ve ever had. I can hear better now, things I haven’t heard in many years. TV is enjoyable now!” –Carolyn, Better Business Bureau, Dec. 10, 2021
Negative: “These screech and squeal upon certain sounds and whenever anything gets near them…hands, coat collars, seat-backs, etc. it’s so loud that people around you will hear it. Have tried every option and nothing works…none of the other domes, no settings, nothing. Phone streaming has so much static I had to stop using it. Lexie makes claims of their customer support - I claim BS. I emailed them twice with not even a reply. Tried their instagram account and no reply there either. I regret my purchase.” –Mike, Better Business Bureau, Jan. 06, 2024
Based on user reviews, here's a summary of the pros and cons of Lexie Hearing Aids:
Lexie Pros |
Lexie Cons |
Accessible Over-the-Counter: Lexie hearing aids are available without the need for a prescription. |
No Rechargeable Batteries for Some Models: Certain models like the Lexie B1 come with disposable batteries, which may be less convenient for some users. |
Self-Fitting Style: The self-fitting nature of Lexie hearing aids allows for a customizable fit and user-controlled settings. |
Limited Diagnostic Hearing Tests: Without the use of diagnostic hearing tests for settings and adjustments, Lexie aids could limit the ability to optimize hearing aids for each user's specific hearing needs. |
Directional Microphones: Features like directional microphones improve the focus on sound, making it easier to hear in noisy environments. |
No Bluetooth Streaming: Lexie hearing aids lack Bluetooth streaming capabilities, which might be a drawback for users looking to connect to other devices for calls or music. |
45-Day Trial Period: Lexie offers a 45-day trial period. |
No In-The-Ear Models: Lexie only offers behind-the-ear (BTE) hearing aids. There are no discrete in-the-ear models available, which may be preferred by some for their less visible profile. |
Affordable Pricing: Priced at less than $1,000 a pair, Lexie hearing aids are significantly more affordable than hearing aids from a clinic. |
Lexie Hearing Aids offer both convenience and affordability for patients with mild to moderate hearing loss. However, they also come with positive and negative user reviews. For this reason, consumers should make sure that they only purchase Lexie hearing aids in situations where they have the ability to return them for a complete refund if they are unsatisfied with the product. For more details about Lexie Hearing Aids, please read our complete Lexie review. There you’ll learn more information about Lexie, its range of products, and some additional customer experiences.
Audicus
Audicus is another OTC hearing aid brand that offers both convenience and advanced technology. Audicus works by having customers either (1) take an online hearing test or (2) provide an existing audiogram. With this information, Audicus programs a set of hearing aids before shipping them out to your home. Also, if additional adjustments are needed, Audicus can fine-tune the settings from a distance.
The most popular Audicus models are the Mini, Spirit Series 2, and Omni 2. Let’s take a look at each of their offerings:
- Audicus Mini: The Mini is a completely-in-canal (CIC) device that features technology for reducing background noise for clearer speech. This hearing aid doesn’t have rechargeable batteries or physical volume controls.
- Audicus Spirit Series 2: The Spirit Series 2 is a receiver-in-canal (RIC) model that offers powerful processing technology, improved sound quality, environmental adaptation, and noise reduction.
- Audicus Omni 2: The Omni 2, also a RIC model, is Audicus' most expensive and advanced hearing aid. The Omni 2 features extra memory, faster environment scanning, and the ability to connect to two Bluetooth devices at the same time. It also includes “Adaptive-Directional Sound Technology,” which enhances speech sounds while reducing background noise. The Omni devices are also compatible with the Audicus Hearing Remote App.
Here are some of the most noteworthy features from Audicus:
- Audicus Omni Technology: Audicus claims that their latest hearing aids deliver a 360-degree sound experience, providing wearers with a fuller and more immersive auditory environment, helping to improve spatial awareness and sound localization.
- AI-Driven Noise Reduction: According to Audicus, their hearing aids use artificial intelligence to identify and reduce unwanted background noise.
- Hearing Health Tracking: Audicus claims their devices can track hearing health metrics, providing users with insights into their auditory environment exposure.
- In-App Hearing Test and Tuning: Audicus boasts a comprehensive mobile app that includes a feature for conducting hearing tests and tuning the hearing aids accordingly.
- Sweat and Moisture Protection: According to Audicus, their hearing aids are equipped with a special coating that protects against sweat and moisture.
Here are what real users are saying about Audicus hearing aids:
Negative: “Read the fine print (if you can find it). I am an experienced hearing aid user and decided to test several OTC hearing aids, including Audicus. They appear to be good hearing aids, but just were not right for me. I received the hearing aids on Oct 30, 2023, tried them for a week and returned them. During the return process, I learned that it takes them many days after receipt of the hearing aids to process a refund. In my opinion, it has been an absurd amount of time. They confirmed receipt of the product on Nov 8, 2023 but I have heard nothing since then. Just be aware.” –Don E., Better Business Bureau, Dec. 10, 2023
Negative: “I bought what was advertised as "hearing aids" and was charged over $1,900.00. Upon receipt, I tried to use them, without much success. No matter what setting I used (restaurant, airport, etc) all I received was an increase in volume, but the background noise prevented me from hearing well. I was in touch with them and was unable to get satisfactory results. I told them I wanted a refund and asked for refund/return policy. I was sent an email finally giving instructions for the return. I followed the instructions and mailed the product back, insured and proof of delivery on 9/27/23. I have a tracking receipt which shows they are in possession of the return 10/2. I have yet to receive a refund and have not heard from them regarding a refund. Really?! $1,900.00 for a sound magnifying device instead of a true hearing aid! I would like Audicus to contact me regarding a refund and an apology.” –Linnea G., Better Business Bureau, Oct. 23, 2023
Positive: “I just bought my second set of hearing aids from Audicus and so far I am very pleased with all of the services and options. The app that came with my new Spirit aids makes all the difference in the world.” –Paul H., Audicus.com, April 1, 2024
Here's a summary of the pros and cons of Audicus Hearing Aids:
Audicus Pros |
Audicus Cons |
45-Day Trial & Two-Year Warranty: Offers a risk-free trial period and extended warranty for peace of mind. |
Price: The cost can range from $699 to $1,399 per pair, which might be a significant investment for some. |
Free Online Hearing Test: Provides a convenient way to assess your hearing needs before purchase. |
Rechargeable Models Cost More: Opting for rechargeable hearing aids incurs an additional cost. |
Bluetooth and Remote App Connectivity: Some models support Bluetooth and can be controlled via a dedicated app for convenience. |
Membership Costs for Additional Benefits: Additional features and benefits, such as the Audicus Premier program, require monthly membership fees. |
Rechargeable Options Available: Most models come with the option of rechargeable batteries for ease of use. |
No Physical Volume Controls: Some models, like the Mini, lack physical buttons for volume adjustment, which might inconvenience some users. |
Custom Programming & Ergonomic Fit: Devices like the Mini are discreet, pre-programmed by audiologists, and designed for all-day comfort. |
As for pricing, Audicus products are priced from $699 to $1,399 per pair, depending on the model and features. To make their hearing aids more accessible, Audicus also offers the Audicus Premier membership plan for their Series 2 rechargeable models. The plan includes a new hearing aid replacement every 18 months, an unlimited warranty, unlimited cleaning supplies, and loss and damage insurance. The monthly subscription cost is between $99 for the Spirit 2 and $149 for the Omni 2. This monthly cost might seem affordable up front, but it adds up to a lot of money over time—making these hearing aids about the same cost as the more affordable (yet still expensive) models from a hearing clinic.
Audien
Audien hearing aids are known for their affordability and simplicity, catering to individuals with mild to moderate hearing loss. They offer models—such as the Audien Atom and Atom Pro—which are discreet, in-the-canal (ITC) hearing aids. The Atom is the simplest and most affordable, and it’s priced at just $99 per pair. Meanwhile, the Atom Pro, priced at $249 per pair, offers enhanced noise cancellation and a portable charging case, along with a slightly longer battery life of 24 hours compared to the Atom's 20 hours.
One notable issue relating to Audien is the lack of advanced features found in other brands, such as Bluetooth connectivity, digital noise reduction, and water resistance. Here's a breakdown of the features found in Audien’s popular models:
- Rechargeable Batteries: Both the Audien Atom and Atom Pro models come with rechargeable batteries. The Atom's batteries last for approximately 20 hours, while the Atom Pro's batteries offer a slightly longer lifespan of 24 hours per charge.
- Environmental Sound Management: While specific noise cancellation capabilities are limited, the Atom Pro model is described as having enhanced noise cancellation compared to the Atom. This feature aims to improve the user's ability to hear conversations over background noise.
- Trial Period: Audien offers a 45-day trial period for their hearing aids, allowing users to return the devices for a full refund if they do not meet their needs, providing an added layer of assurance for new users.
Although Audien hearing aids are recognized for their cost-effectiveness and simplicity, not all feedback from users is favorable. Concerns have been raised regarding poor functionality and poor quality:
Negative: “If I could give a negative number I would. Bought the Audien Atom One. Unit never worked correctly. The company proclaims to be an American Company. It should be noted that if you do not speak or understand Indian dialects, do not contact their customer service. Complete waste of time and energy. Followed every instruction provided, including watching every provided video. The unit failed to operate correctly from the first time using. The unit would show fully charged after charging overnight. Then in 30 minutes, it would start beeping (4 times) indicating the battery was low. This was in one unit only. Customer service is a call center somewhere in India. I bought this product as a backup. Don’t waste your time or money for this useless product.” –Duggs Dogs, Trust Pilot, March 23, 2024
Negative: "I had to return 2 sets of hearing aids due to constant feedback. They claim they never received the second pair back, so they are refusing to pay the refund. I followed their directions for the return, but now I’m out close to $300 dollars. Do not use this company." -David, Trust Pilot, March 5, 2024
Here's a summary of the pros and cons of Audien hearing aids:
Audien Pros |
Audien Cons |
Easy Online Purchase: Simplifies the buying process by allowing users to order directly online without a hearing test or prescription. |
Limited Features: Lacks advanced features like Bluetooth, digital noise reduction, and water resistance, which might be found in higher-end models. |
Rechargeable Batteries: Offers up to 24 hours of battery life, reducing the need for constant battery changes. |
No Customization: Does not offer smartphone apps or customization options for different listening environments, which could limit user experience. |
Compact Design: The small, in-the-ear design makes them less visible and potentially more comfortable for users. |
One-Year Warranty: Offers a relatively limited one-year warranty compared to some competitors. |
Affordable Pricing: With models starting as low as $99 per pair, Audien provides a cost-effective solution for individuals exploring hearing aids for the first time. |
No Audiology Support: Post-purchase support from audiologists is not available, which could impact the fitting and adjustment process. |
Audien hearing aids might be suitable for some users who are looking for an uncomplicated and budget-friendly solution to mild to moderate hearing loss. However, with the many complaints about poor quality and poor customer service, we suggest steering clear of this brand.
Traditional Clinic Hearing Aid Brands
Oticon
Oticon is a hearing aid manufacturer with a long history in the hearing aid business. Originally founded in 1904, Oticon is based in Denmark and it currently falls under the Demant A/S family of hearing aid brands. Oticon is definitely a hearing aid technology innovator. One of its recent contributions to the hearing aid industry is its Velox platform. The Velox platform includes a number of advanced features, such as “BrainHearing” technology, to make listening clearer and more natural. Oticon offers all three types of hearing aid styles (including BTE, RIC, and ITE models).
As of 2024, Oticon has continued to release new hearing aid technology with its latest offering, the Oticon Intent. This device is equipped with user-intent sensors, in addition to a number of other exciting features.
Depending on the model and technology level you select, Oticon hearing aids offer the following technology:
- “BrainHearing” sound processing technology: According to Oticon, this technology supports your brain’s ability to hear sounds more clearly.
- OpenSound Navigator technology: Removes background noise and helps you understand speech during conversations.
- Spacial Sound software: Pinpoints the most important sounds and makes them easier to hear.
- Speech Rescue technology: Changes the frequency of certain speech sounds, making them easier to hear based on your unique hearing loss profile.
- Connectivity technology: Streams sound from different devices, such as iPhones, Bluetooth devices, TV adaptors, etc.
- Smartphone app connectivity: Lets you control your hearing aids from a smartphone.
- 4D Sensor “User Intent” Technology: Oticon Intent incorporates 4D Sensor technology that allegedly provides intention-based personalization by monitoring conversation activity, head and body movement, and the acoustic environment.
- Deep Neural Network 2.0 (DNN 2.0): The DNN 2.0 technology in Oticon Intent is designed to enhance the hearing aid's performance by processing a more extensive range of complex sound scenes.
- MoreSound Intelligence 3.0: This feature offers up to 12 dB noise suppression, aiming to improve the user's ability to engage in conversations in challenging settings.
- Future-Proof Connectivity: Oticon Intent supports the latest connectivity standards, including Bluetooth LE Audio and Auracast-ready technology. In the future, this could allow for sound streaming from public announcements or performances.
- Enhanced Rechargeability: The Oticon Intent offers improved rechargeability, with a full charge providing up to 20 hours of use along with a 15-minute supercharge option.
Like most traditional hearing aids, Oticon’s marketing literature describes some exciting tech features. However, these features also come with a hefty price tag. Entry-level Oticon aids cost approximately $3,000 a pair and the more technologically advanced models can cost as much as $8,000 a pair or more. It’s important to remember that customers need to purchase Oticon hearing aids from a hearing clinic or audiologist, so you have to endure in-person appointments, testing, and fittings before you can get a pair. Prices can also vary significantly depending on the clinic you choose.
We have found an assortment of both positive and negative Oticon reviews on the internet. Here’s what customers are saying about this brand in online Oticon reviews:
Negative: “Bought my Oticon hearing aids in 2019. They had to be completely replaced 3 times..from 2019-2022. They stopped working every time. April 2022 was last new set...fast forward 20 months and they are out again. 4 YEARS AND 2 MONTHS AND THIS WILL BE 4 PAIRS...Now this time they want me to pay for them to "refurbish" them at a cost of $600..These hearing aids are ticking time bombs of junk...FORGET about customer service from Oticon, they will not give me any answers to any questions...Keep saying it is ALL SELLERS RESPONSIBILITY...Are kidding??? You manufacture products but "pass the buck" when a problem arises...SAVE YOUR...TIME...MONEY...and SANITY...Buy another brand!!! You will be so happy and less headaches!!!” –Mark G., Consumer Affairs, Jan 17, 2024
Negative: “I have worn hearing aids for 7 years without problem. I just bought my new hearing aids and right after I tried them on they weren’t working. I was hearing static. My doctor told me to take them with me and see if I get used to it. I did not get used to it. I went back to the doctor and requested new hearing aids. Instead of getting me new hearing aids, the company repaired them. I am livid. I expect a product this expensive to come out of the box without needing repairs.” –Denise N, Consumer Affairs, Oct. 3, 2023
Positive: “I am a professional Spanish interpreter; hearing is crucial. My audiologist recommended them because of her experience with them and the fact that I can link my iPhone to them through Bluetooth. I have had them for nearly two years with no problems. The difference in hearing is amazing. The first several days I walked around with my mouth open at the things I could hear. There is a lot of sound out there.” –David, Consumer Affairs, Sept. 22, 2019
Based on the reviews, here's a table summarizing the pros and cons of Oticon Hearing Aids:
Oticon Pros |
Oticon Cons |
Wide Range of Models: Oticon offers a variety of styles for different levels of hearing loss, in addition to solutions for single-sided deafness. |
Limited Direct Purchase: Oticon aids are not available for direct purchase online and must be obtained through a hearing specialist. |
Mobile App Compatibility: Many models work with Oticon's ON app for iPhones, offering a range of functionalities including streaming from TV and monitoring hearing aid usage. |
High Cost: Oticon hearing aids are expensive. Starting at around $3,000, the highest-end Oticons can cost as much as $8,000 a pair. |
Connectivity with Devices: Oticon's More model allows for direct streaming from TVs, music, and phone calls. |
Limited Android Compatibility Issues Reported by Users: There have been reports from users about compatibility problems between Oticon hearing aids and certain Android devices. The latest Oticon More model is primarily compatible with iPhones, which might not suit Android users. |
Due to the mixed reviews of Oticon, and the high price of these aids, you might not want to purchase a pair of Oticon hearing aids without a rock-solid satisfaction guarantee.
Signia
Signia’s corporate roots date back over 140 years to its original owner, Siemens. These days, the brand falls under the ownership of Denmark-based WSAudiology. WSAudiology was formed after a 50-50 merger between Widex and Sivantos.
As for Signia itself, the brand is known for quality hearing aids and high-tech hearing aid innovation. If they don’t have the feature you’re looking for, it’s likely that other hearing aid manufacturers don’t have it either.
In recent years, Signia has begun offering more smartphone app features. This allows users to take a more hands-on approach to controlling and fine-tuning the settings on their hearing aids. Another benefit of Signia’s smartphone app compatibility is that technicians can adjust your hearing aids remotely without the need for a hearing clinic appointment.
Depending on the Signia model you select, you could receive the following tech features:
- Smartphone app control: This feature gives you more nuanced control of your hearing aids. Signia offers a wide range of mobile apps with different features for greater control of your hearing aids.
- TV connectivity technology: The most advanced Signia hearing aids include Dolby-Digital TV sound streaming.
- Bluetooth connectivity: Streaming sounds from Bluetooth devices and integrates your hearing aids with smartphones and tablets.
- Acoustic-motion sensor technology: This feature offers more targeted hearing so you can focus on the most important sounds you want to hear.
- “Own Voice Processing” (OVN): Improves the sound of your own voice so it sounds more natural to you when speaking.
- Mic Steering: Virtually “steers” your hearing aid microphones to zero in on the most important sounds.
- TeleCare: Allows hearing aid technicians to remotely fine-tune your hearing aids without needing an in-person office visit.
- “Hands-free” microphone technology: Lets you pick up sounds with your smartphone microphone and stream them to your phone. This is great for conversations at a table in a noisy restaurant. You can place the device on the other side of the table and pick up your dining partner’s voice sounds.
- Augmented Focus Technology: Separates the focus sound from the surroundings, allegedly improving speech clarity in conversations in noisy environments.
- Spatial SpeechFocus: Automatically adjusts the directional beam of the hearing aid microphones towards the dominant speech source. Signia claims this enhances speech clarity in dynamic environments.
- Dynamic Soundscape Processing 2.0: Incorporates motion data into sound processing to try and provide a more realistic listening experience.
- Acoustic Sensors: Redesigned sensors detect a wider range of sound variables, providing more accurate environmental sound information to the wearer for improved hearing experiences.
- StreamLine TV and Mic accessories: Offer high-quality stereo sound streaming directly from TVs or any Bluetooth device to your hearing aids, enhancing the audio experience during TV viewing or in conversations.
Some of the features that customers like most about Signia are the wide selection of cutting-edge mobile apps, their continual development of new technology, their excellent customer support, and the quality and durability of Signia hearing aids. Besides these benefits, Signia also offers some stylish designs. The Signia Styletto line even won the 2019 iF Gold Design Award and 2022 iF Design Award for bringing both beauty and style to the hearing aid industry. Signia offers all three types of hearing aid styles (including BTE, RIC, and ITE models).
Unfortunately, Signia hearing aids do not come cheap. Entry-level models start at around $2,700 a pair. More advanced and stylish models cost $6,500 a pair and sometimes thousands of dollars more. Also, like most traditional hearing aids, Signia customers need to visit a hearing clinic for testing and fitting to purchase their hearing aids. Prices vary depending on the clinic.
It’s crucial to note that despite Signia’s reputation for quality, we’ve found both positive and negative reviews of the brand. Here are some compliments and criticisms found in Signia reviews online:
Negative: “Poor reliability. Hearing aids have been sent in for repairs 1 to 2 times per year. Company tells me that is "normal". Hearing aids are replaced rather than repaired. Never find out what was wrong with them, but get large bill for repair. What other product do you get repaired that you get a large bill but never find out what was wrong. Must be cheaply made if they just recycle every time they are sent in.” –Terry L., Consumer Affairs, Aug. 4, 2023
Negative: “I was fitted with Motion SP 1x hearing aids for both ears by EVMS. I have worn hearing aids for over 20 years. Within 2 weeks I began having issues. They claim an IP68 rating, however the smallest drop of sweat or moisture causes them to short out, even with ear sleeves. I have had to do a warranty replacement 4 times over a year and half and Signia will not deal directly with a customer. I have had to wait over 30 days each time for a replacement to arrive, being forced to use my older hearing aids. My 8+ year old phonax's have lasted longer than these.” –Andrew, Consumer Affairs, Aug. 17, 2022
Positive: “I bought my Signia hearing aid about 1 year ago and am very satisfied with the way it works. This hearing aid is very simple to pair and the battery lasts a lot longer than the old one that I had. This hearing aid is very comfortable and is small enough that most people do not realize I even have one in my ear. I would recommend these hearing aids to any of my friends and family.” –Andy, Consumer Affairs, Feb. 13, 2021
Here's a brief summary of the pros and cons of Signia Hearing Aids according to online reviews:
Signia Pros |
Signia Cons |
Wide Model Range: Signia offers a variety of models like Active, Styletto, and Pure, catering to mild to profound hearing loss. |
High Cost: Signia hearing aids can be quite expensive, with models ranging from $2,700 to $6,500 per pair, making them a significant investment. |
Design and Awards: Models like the Styletto have received accolades for their design, emphasizing wearer acceptance and comfort. |
Potential Connectivity Issues: The Active X model, although designed like modern earbuds for streaming music and calls, had some challenges with Bluetooth connectivity during testing. |
Long Battery Life: The Motion Charge&Go SP X model boasts up to 61 hours of use. |
Poor accessibility: Because Signia hearing aids need to be purchased at an in-person clinic, it may be difficult to find a dealer in your area. This can also complicate and slow the process of getting Signia hearing aids repaired. |
CROS Solutions: Signia offers CROS X solutions for single-sided deafness. |
Because there is a mix of positive and negative reviews, we think that you should only buy Signia hearing aids if they come with a risk-free trial period and a 100% money-back guarantee. For more information on Signia, please read our complete Signia review. There you’ll find information on different Signia models, available technology, and a variety of customer reviews.
Starkey
Starkey is a long-standing, United States-based hearing aid company with a rich corporate history stretching back to the late 1960s. Originally, Starkey began as a simple, one-man hearing aid repair shop in Minnesota. By the early 1970s, Starkey was designing and selling its own high-tech hearing aids. Now, Starkey sells its devices in over 100 different countries around the world.
Starkey was the first hearing aid manufacturer to introduce several innovative technologies into the market. You will now find these technologies being offered by most hearing aid manufacturers:
- Starkey was the first hearing aid manufacturer to develop invisible-in-the-ear (IITE) hearing aids that insert completely into the ear canal. It was also the first manufacturer to develop a digital, customizable, IITE aid.
- Starkey was the first manufacturer to incorporate advanced background reduction features into its hearing aids.
- Although Siemens created the first waterproof hearing aid (the Aquarius in 2013), Starkey was the first hearing aid manufacturer to use nanotechnology to create waterproof hearing aids.
Starkey manufactures and sells all three hearing aid styles (including BTE, RIC, and ITE models). Depending on the device and technology level you select, Starkey hearing aids can come with some unique and interesting features:
- Automatic sound adjustments: Automatic and gradual adjustments to changing sound environments as you move about your day. This technology incorporates artificial intelligence for more accurate sound setting adjustments.
- Bluetooth compatibility through the Surflink adaptor: Bluetooth connectivity to stream sounds and phone calls from your smartphone, television, tablet, and other Bluetooth-enabled devices. This feature is available through the “Surflink” adaptor, an external device that you need to purchase separately.
- Multiflex Tinnitus relief: These features allow tinnitus sufferers to listen to soothing background sounds that can mask some symptoms of tinnitus.
- Rechargeable batteries: Rechargeable lithium-ion batteries eliminate the need to constantly change hearing aid batteries and keep spare batteries on hand.
- Wind and machine noise reduction: Features that reduce interference from wind noise and background machines like refrigerators, air conditioners, and washing machines.
- Smartphone App control: Some Starkey devices are compatible with a smartphone application that allows you to easily adjust volume and other settings while you are wearing your aids.
- Telehealth Service: Some Starkey aids feature in-app hearing treatment and emergency medical features. You can use the app to connect remotely with a hearing care specialist to receive tips and have the specialist make remote adjustments without leaving your home.
- Note-taking and translation services: Starkey smartphone app technology can record your conversations and convert them into a readable text file. It can also translate conversation sounds from 27 different languages and convert them into English text in real time.
- Find my hearing aid feature: The “find your hearing aid” feature from Starkey helps you locate your hearing aids after misplacing them.
- Edge Mode for challenging environments: Starkey claims that with a simple tap, the hearing aids enter an advanced listening mode designed to improve speech understanding in the noisiest environments, leveraging AI technology for real-time acoustic adjustments.
- Healthable hearing technology: According to Starkey, their latest hearing aids not only enhance hearing but also monitor physical activity and cognitive health, encouraging a healthier lifestyle by tracking steps, activity levels, and social engagement. Starkey also incorporates advanced fall detection algorithms that can automatically send an alert to selected contacts if a fall is detected. This provides an extra level of safety for users.
- Integrated sensors for gesture control: Starkey offers hearing aids with built-in sensors that allow users to answer calls, pause streaming, or activate features with simple gestures such as tapping the ear.
- Voice-activated controls: According to Starkey, users can now control their hearing aids using voice commands, making it easier to adjust settings without the need for physical controls or smartphone access.
- Advanced Feedback Cancellation: Starkey's latest feedback cancellation system helps eliminate whistling and buzzing sounds.
- Environmental Optimization: According to Starkey, their hearing aids can now automatically recognize and adjust to specific sound environments such as theaters, restaurants, or outdoors, ensuring optimal hearing in any setting.
- Immersive Music Enhancement: Starkey claims that their hearing aids are engineered with a special music mode that enriches the listening experience for live music, recorded tracks, and performances.
As for its range of products, Starkey offers low-tech models that start at around $2,150 a pair and high-tech models that cost as much as $9,000 a pair (prices will vary depending on the hearing clinic that is selling the device). In this respect, the Starkey brand offers a large selection of hearing aids to fit different budgets and hearing care needs.
Here’s what customers are saying in Starkey hearing aid reviews:
Positive: “I'm very happy with Starkey. The software is intuitive, and the hearing aids are really easy to use. I had no trouble getting used to them, and they're very comfortable. I even forget I have mine. Starkey is on the expensive side but worth it. It's made hearing easier. I was missing a lot of words, and it's nice to feel normal and be able to hear. All-around, it's been a good experience.” –Ben, Consumer Affairs, Dec. 13, 2023
Positive: “My mom got hearing aids from Starkey quite a while back and then, she got some other hearing aids but they didn't work as good as theirs. Starkey is very helpful and flexible. They're very good. My mom can hear a lot better. She couldn't communicate with her friends but now, she's able to. She can recharge the hearing aids and she doesn't have to use those batteries. It has saved her a lot of money.” –Sandra, Consumer Affairs, Nov. 5, 2023
Negative: “I got fitted with Starkey Evolve 1000 hearing aids. My previous pair to compare are 7-year-old Phonak that were re-programmed last year where I had purchased them. Listening to music in my car, there was some kind of audio distortion (continual buzz) going on with the Starkeys, so I switched back to my Phonak which now were proven to have superior clarity over my brand new Starkey. I am shocked in view of how both audiologists and online product reviews say how hearing aid technology continually advances. Well, definitely not in this case. My disappointment is of epic proportions.” –Kimla, Consumer Affairs, Nov. 28, 2023
Negative: “I'm not happy with Starkey. I've had four sets of hearing aids, and I'm very disappointed. One thing that they've done with the new ones that I have today is they took them in and made it so if it rains or I sweat, they won't go out of commission. But it seems like every other month, they're going back to the factory. They're back to Starkey to be worked on or to be replaced. It's on and on, and it's not a good situation. I thought I was buying top-of-the-line. I spent a lot of money on this stuff. My next hearing aids probably will not be Starkey [...] I would think they’d do a little better research on it before they put $8,000 hearing aids up that keep failing.” –Thomas, Consumer Affairs, Feb. 2, 2024
Here's a concise summary of the pros and cons of Starkey hearing aids based on user reviews:
Starkey Pros |
Starkey Cons |
Advanced Technology: In some models, Starkey incorporates artificial intelligence and tinnitus technology in addition to unique features like fall detection and real-time language translation. |
High Cost: Prices range from $2,100 to $9,000 a pair, making them a significant investment. |
Long Battery Life: The Genesis AI model boasts up to 51 hours of battery life on a single charge and rapid charging options are available. |
Smaller Models Lack Features: The smaller CIC and IIC styles can't support rechargeable batteries or Bluetooth technology, limiting some functionality. |
Noise Reduction: Starkey hearing aids are often recognized for exceptional noise reduction. |
Bluetooth and App Limitations: Evolv AI and Genesis AI models use different apps for adjustments, which may cause some confusion. |
Durable Design: The Evolv AI model has proven durable in tests, withstanding significant drops without damage. |
Customer Service Issues: Some users have reported difficulties in reaching customer service and issues with device connectivity. |
On the surface, there are many positive reviews for Starkey across the internet—and we also enjoy seeing that the Starkey team proactively responded to many reviews with a well-tailored message or response. However, when we dug deeper into the quality of Starkey, we found many reviews that were also negative. In this respect, we recommend that you only purchase a set of Starkey hearing aids if they come with a complete 100% satisfaction guarantee.
Final Thoughts on Top Hearing Aid Brands
Now that you’ve read about the top hearing aid brands, have you decided which brand you want to try? If you’re still undecided, we’d like to remind you that paying thousands of dollars more for hearing aids from a clinic isn’t a guarantee that you’ll be satisfied. The many negative user reviews of the most expensive hearing aid models are proof of this. For this reason, we would encourage you to first try one of the many OTC hearing aids described in this article.
As for the OTC hearing aids from MDHearing, they start at just $297 a pair and they were made to fit 94% of hearing loss patients. MDHearing also offers the same high-quality support that hearing clinics offer, but remotely from a team of licensed audiologists and hearing specialists who are all based in the U.S. Even better, all MDHearing products are FDA registered and they come with a 45-day risk-free trial period. If you’re not completely satisfied with your hearing aids, send them back for a full refund!
Want to see if affordable, MDHearing hearing aids will work for you? Take our quick and easy online hearing test and get your results instantly.
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